Top Remote Customer Success Jobs in Lincoln, NE

As an Enterprise Customer Success Manager, you will manage relationships with enterprise clients, ensuring their adoption of the product and identifying growth opportunities. You'll work cross-functionally to resolve client issues and document interactions using tools like Salesforce and Asana, providing data insights and feedback to enhance processes while mentoring entry-level team members.

The Customer Success Manager will own a portfolio of mid-market customers, focusing on driving renewals and upselling while acting as a trusted advisor. The role requires excellent interpersonal skills, the ability to communicate effectively, and proficiency in managing accounts and client relationships, all while working cross-functionally with sales and product teams to ensure client satisfaction.

The Senior Manager of Customer Success Operations will enhance productivity and efficiency in the Customer Success team by optimizing processes, rolling out new technology, and managing operational reporting. This role involves strategic thinking, strong project management, and collaboration with cross-functional teams to drive improvements in adoption and retention rates.

As a Client Partner at 10Pearls, you will leverage your extensive sales experience to grow new business and maintain relationships in the technology industry, particularly in financial services and healthcare. Responsibilities include prospecting, client advocacy, negotiating contracts, and supporting team initiatives for customer success.

As a Senior Customer Success Manager, you will manage customer relationships for Bridgeway's SaaS platforms, ensuring satisfaction and retention. You will collaborate with various teams, document customer success strategies, lead business reviews, identify upsell opportunities, and act as a point of escalation for customer issues.

The Customer Success Manager is responsible for ensuring customer satisfaction and maximizing value from the platform through relationship management, driving adoption of best practices, and proactive risk mitigation. They will engage with C-level executives, provide insights for product enhancements, and conduct business reviews to showcase ROI to customers.

The Client Experience Specialist will communicate with consumers to help them connect with financial advisors through various channels. Responsibilities include guiding users in the matching process, scheduling calls, documenting interactions in the CRM, and meeting personal and team targets.