Top Remote Customer Success Jobs in Lincoln, NE

Seeking a Demand Engagement Specialist to drive engagement with high-quality prospects for EHS/ESG software solutions. Responsibilities include lead conversion, scoping notes, and strategic targeting. Requires 1-3 years of experience in a customer-facing role and proficiency in CRMs. Preferred experience in a SaaS organization and familiarity with specific software tools.

Collaborate with clinical services team to provide behavioral health diagnosis and treatment to patients with serious mental illness. Deliver counseling services, suicide crisis support, maintain documentation, and work collaboratively with the team. Must have experience with serious mental illness, telehealth services, and hold relevant licenses and designations.

As a Senior Copywriter on the Customer Experience (CX) team at Alma, you will be responsible for managing communication requests, aligning key messaging, drafting copy, and ensuring accurate delivery of information to providers and clients. You will also work on improving communication strategies based on data insights and metrics. This role requires expertise in copywriting, presenting technical subject matter, analytical skills, project management, and cultural humility.

Senior Customer Success Manager responsible for proactive customer communication, business reviews, renewals, and service opportunities. Acts as customers' trusted advisor, identifies opportunities for success, and collaborates with internal teams. Develops client relationships, drives advocacy, and ensures service quality. Collects feedback, supports projects, and optimizes customer health. Requires 8 years of client-facing experience in the financial industry. Bachelor's degree required.

Handling new business and renewal rating transactions, reviewing business transactions for accuracy, gathering data for underwriting decisions, and providing support to underwriters.

The Clinical Quality and Training Specialist will be responsible for implementing clinical training and quality processes, conducting audits, coaching team members, and providing reporting on performance.

As a Customer Success Manager, Mid Market at Deputy, you will manage the success for a portfolio of high-growth mid-market customers by enabling them to achieve desired business outcomes and building strong relationships with the Deputy platform. Responsibilities include preventing churn, driving adoption, and advocating for customers internally to improve satisfaction.

The Compliance Support Specialist will provide support for escalated issues related to labor laws and fair work legislation. They will collect and interpret data, analyze results, and ensure compliance within Deputy's software. The role requires troubleshooting skills, attention to detail, and the ability to work efficiently with minimal supervision.