Top Remote Strategic Operations Jobs in Lexington, KY

Lead and supervise ServiceNow platform operations and a team of analysts/developers. Oversee configuration, integrations, governance, CAB, incident management, SLAs/KPIs, reporting, and continuous improvement while supporting hiring, training, and executive reporting.

Support the Chief People & Customer Officer by producing workforce and customer operations analytics, building models (headcount, attrition, outsourcing/BPO), benchmarking AI tools, tracking operational KPIs, and producing executive-ready decks and memos while coordinating across functions.

Support pre-award grant activities for Neurosurgery faculty including proposal preparation and submission, budgeting and justifications, regulatory compliance, entering and tracking grants in databases, coordinating subawards, and liaising with post-award, SPA, and departmental stakeholders. May assist with limited post-award tasks and accounting coordination.

Lead the Collision business segment across multiple brands, owning strategy, P&L, operations, marketing, franchise relations, and talent development. Drive unit growth, franchisee success, insurance partnerships, customer satisfaction, and cross-functional collaboration to scale the business across North America.

Lead high-priority cross-functional initiatives across engineering, product, hiring, operations, and business development. Build teams, processes, and capabilities, research new markets and products, drive projects from planning through execution, identify operational problems and implement practical solutions, and deliver measurable business outcomes while managing stakeholders and multiple priorities in a fast-paced environment.

Lead and manage external contract adjusters for desk and catastrophe property claims. Oversee day-to-day performance, staffing, capacity modeling, file audits, escalations, and metric tracking (turnaround, CSAT, quality). Partner with property leadership to align contractor workflows with internal processes and evolving AI tools.

Support faculty development and instructional quality for ERAU Worldwide by reviewing courses, observing teaching, designing and delivering professional learning, ensuring adherence to best practices and contractual standards, and participating in special projects to improve course management and student success.

Lead implementation and support of Oracle Cloud HCM modules, provide configuration expertise, and train team members while ensuring successful integration with other systems.

The Project & IT Budget Analyst manages project coordination and IT budget oversight, supporting strategic initiatives and ensuring financial accuracy.

Support field projects across health, agriculture, and education in Sub-Saharan Africa: engage with ministries and donors, build data capture and analysis solutions, train AI for nutrient detection using handheld spectrometers, and design/run national-scale STEM programs and contests. Work will be chosen based on interests and abilities.