Top Remote Customer Success & Experience Jobs in Lexington, KY

The Enterprise Customer Success Manager at Canonical is responsible for onboarding customers, managing relationships, identifying growth opportunities, and collaborating with cross-functional teams to enhance customer satisfaction.

The Director of Scaled Customer Success will lead a global team to innovate and implement a digital-first customer success strategy, enhancing customer engagement through automation and AI-driven experiences.

Work with project teams to analyze business requirements, configure and test enQuesta CIS solutions, assist data conversion, deliver training, support customer testing and implementations, and manage risks to ensure on-time, high-quality deployments.

The Customer Success Manager is responsible for onboarding, maintaining customer relationships, and identifying upsell opportunities, ensuring clients achieve desired outcomes.

The Outbound Business Development Representative will generate new business opportunities for Bloomerang, engage potential nonprofit customers, and set qualified meetings for Account Executives while maintaining accurate sales data.

The Staff Customer Success Manager leads strategic relationships with key enterprise customers, driving value realization and mentoring junior team members while shaping the Customer Success function.

The Customer Success Manager drives the adoption of AI solutions in life sciences by managing implementations, developing customer satisfaction strategies, and serving as a trusted advisor.

Provide phone, email, and chat support to patients and advocates, resolve inquiries, confirm appointments, troubleshoot basic browser/phone issues, gather and report feedback, and help improve the customer experience while supporting new clients.

Serve as the first point of contact for new clients, run onboarding meetings, configure Uplinq and QuickBooks Online, clean and prepare client data, manage timelines and deliverables, troubleshoot integrations, recommend scope/pricing adjustments, and transition accounts to ongoing bookkeeping support.

Support partner pharmacy network by handling escalations, data entry, order triage, performance reviews, reconciliation tasks, and cross-functional collaboration to unblock prescriptions and improve operations.