Top Remote Customer Success & Experience Jobs in Lexington, KY

The Senior Director of Partnerships and Business Development will drive go-to-market strategies through strategic alliances, focusing on business growth and partnerships with OEMs and cybersecurity integrators.

As a Technical Relationship Manager, you'll serve as a technical advisor and advocate for enterprise customers, ensuring customer success through tailored solutions, guidance, mentoring, and collaboration, while maintaining a portfolio of strategic accounts.

The Senior Account Manager coordinates client accounts and communications in digital fundraising, focusing on project management and internal collaboration.

Manage customer accounts, drive revenue growth, engage with clients, troubleshoot technical issues, and collaborate cross-functionally in a dynamic startup environment.

The Client Performance Specialist manages digital ad campaigns, collaborating with sales and clients, optimizing performance, and implementing AI-driven efficiencies.

The GTM Systems & Automation Lead will enhance Telnyx's revenue operations by streamlining workflows, improving system integrations, and developing durable automations across various departments.

Partner with executive sponsors and end users to identify high-impact AI use cases on Glean, define success metrics, run discovery and pilots, design AI agents and workflows, drive adoption and expansion, and advise on AI roadmaps while collaborating with product and engineering.

The VP, Client Partnership oversees client relationships, ensuring quality delivery, operational management, and strategic leadership for multiple clients within a portfolio, while mentoring a team and driving business growth.

Manage customer onboarding, implementation, and integrations; act as liaison between customers and internal product/tech teams; handle escalations and SLA adherence; run regular check-ins and quarterly/executive business reviews; analyze customer data to propose conversational AI/LLM-driven solutions to increase value and drive renewals.

As a Client Success Engineer, you will resolve technical issues for clients, contribute code changes, troubleshoot data discrepancies, and enhance client experience. You'll collaborate with engineering teams and improve internal support processes, leveraging AI tools for efficient problem-solving.