Top Remote Customer Success Jobs in Lexington, KY
Manage client accounts as the primary liaison between billing partners and psychiatric clinics, ensuring revenue cycle management needs are met. Monitor KPIs, provide guidance on mental health billing for complex treatments, analyze billing issues, and develop relationships with stakeholders.
The Quality Specialist is responsible for quality management, process improvement, and operational excellence. This role involves audits, data analysis, process improvement, training, and cross-functional collaboration.
The Technical Implementation Specialist at Age of Learning acts as a trusted advisor, driving technical relationships with key customers. Responsibilities include leading onboarding activities, resolving technical issues, collaborating with internal teams, and ensuring excellent customer experiences. This role requires strong communication skills and proficiency in technical subjects.
Seeking a Digital Experience Manager to engage with customers in transforming their digital experiences. Responsible for driving change, advising customers on utilizing the Bloomreach platform for business value, and collaborating with internal teams to deliver innovative ideas and value to customers.
As an English Speaker Diarization Specialist, you will review audio files, identify speakers, and add timestamps for speaker turns. This role is flexible, allowing you to work at your own pace, and aims to support the development of AI-powered speech recognition technology.
The Renewals Specialist is responsible for managing account renewals, coordinating with Customer Success and Account Executives to enhance the customer experience, drive subscription revenue, and facilitate contract processing. The role involves negotiation with customers, updating renewal forecasts, promoting upsells, and providing feedback on renewal processes.
As a Customer Success Manager, you will build and maintain relationships with customers, serve as the voice of the customer, analyze customer data to inform product development and promote customer retention, while also acting as an advocate within the organization.
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The Bilingual Customer Support Engineer at FireMon provides exceptional customer support for technical issues related to FireMon products. Responsibilities include managing and prioritizing customer tickets, conducting troubleshooting, collaborating on projects, and maintaining high standards of customer service. This position also requires flexibility for on-call shifts in a 24/7 support environment.
The Sanctions Specialist will support Mercury's efforts to monitor and mitigate sanctions risks, conduct watchlist screenings, document decisions, respond to requests, and ensure customer experience is maintained while safeguarding against sanctions violations.
As a Customer Support Representative at Descript, you'll provide personalized multi-channel support to customers, troubleshoot issues, and update clients on their requests. Experience with multimedia editing software and CRM tools is essential. You'll champion customer needs and collaborate effectively with your team.
Top remote Companies in Lexington, KY Hiring Customer Success Roles
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