Top Remote Customer Success & Experience Jobs in Las Vegas, NV

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Lead and scale client services across marketplaces, align Creative and Logistics for integrated delivery, design repeatable protocols to increase LTV and NRR, manage client lifecycle and P&L ($20M+), expand beyond Amazon into other retail channels, build client health scoring and feedback loops, train teams, and partner with Finance/Operations to standardize SOWs and pricing.

Lead and build the Customer Success function for enterprise value-based care customers. Drive customer satisfaction, retention, expansion, and usage growth by defining processes, KPIs, and cross-functional initiatives; manage enterprise relationships, identify upsell opportunities, and own revenue growth while cultivating customer advocates.

Manage post-sale relationships for assigned accounts, act as a trusted advisor on DemandFactor offerings, coordinate with sales and internal teams to deliver campaign leads, maintain account documentation and reports, and drive client satisfaction and growth.

As a Cvent Freelancer, you'll build and manage event registration sites, customize attendee journeys, and support various event formats. You'll generate reports, troubleshoot issues, and collaborate with teams to ensure smooth execution while managing multiple projects simultaneously.

The Enterprise Solutions Architect will optimize user journeys, enhance customer success, deliver technical demos, and provide support to ensure product utility.

As a Claims Support Specialist, provide expert guidance and manage claims for clients, optimizing resolution processes and advocating for their interests throughout.

The Major Gifts Officer will lead major gift fundraising activities, identify donor prospects, and develop strategies for cultivating relationships and managing donor contributions.

Act as primary technical liaison between customers and engineering to support, profile, troubleshoot, and optimize scientific HPC applications across architectures. Reproduce and resolve client-facing bugs, drive feature requests, maintain documentation, and advocate customer needs to product and software teams.

As a freelance Session Host, you will manage virtual legal proceedings, provide technical support, and communicate with participants for a smooth experience.