Top Remote Operations & Support Jobs in Las Vegas, NV

CLEAResult seeks talented individuals for sustainability roles focused on energy efficiency, climate change, and environmental impact. Opportunities exist in various skillsets including marketing and customer support.

The Absence Management Specialist manages claims between clients, employees, and healthcare providers while ensuring compliance with regulations and quality customer service.

Manage sales orders and maintain data accuracy throughout the order-to-fulfillment lifecycle using SAP. Execute revenue operations processes, resolve discrepancies, support reporting and audits, and drive cross-functional process improvements with Sales, Finance, Supply Chain, and Customer Support.

As EDM Support Manager, oversee daily support delivery, manage client interactions, adapt processes, and ensure adherence to SLAs, all while driving service improvements and team performance.

Provide advanced functional support and configuration for CAPPS HR/Payroll (PeopleSoft HCM 9.2), ensure state and federal compliance (including FMLA and WCAG 2.1), create/review FDDs, manage queries/reports, perform Level 2 service desk and incident management, conduct testing and cross-training, and collaborate on integrations, security, and audits across 100+ agencies.

Provide frontline, technical SaaS support across Element451 and Encoura Connect: manage high-volume tickets via in-app chat, reproduce and troubleshoot complex issues, escalate verified bugs with detailed evidence, improve knowledge-base and ticket-deflection, and communicate clearly and empathetically with customers under SLAs.

Manage high-volume inbound/outbound customer and service-provider communications to coordinate emergency roadside assistance, document events in internal systems, troubleshoot breakdowns, escalate issues, and complete required training and tasks to minimize downtime.

Process utility property and damage claims: verify and analyze claim data, record information in company software, communicate with clients and responsible parties via email and phone, and maintain accurate, timely documentation.

Provide hands-on incident handling, troubleshoot technical issues, analyze logs and patterns, document ticket updates, escalate to senior teams, and support SLA-driven workflows while learning support processes.

Manage a team resolving automotive total loss claims, negotiate settlements with carriers, optimize recovery using the company platform, own customer accounts, document KPIs and coaching, and collaborate with product and engineering to improve claims processes.