Top Remote Customer Success Jobs in Las Vegas, NV

Manage customer support functions, mentor team members, improve support processes, and enhance customer experience strategy for U.S. clients.

The Director of Technical Experience leads a global SaaS support organization, ensuring high-quality technical support by crafting strategies, managing incidents, and improving KPIs. Responsibilities include talent development, process enhancement, and cross-functional collaboration to elevate customer satisfaction.

The Director will lead customer implementation of QuartzBio's SaaS solutions, manage a team of consultants, and develop strategies to enhance software delivery and integrations.

The Technical Account Manager ensures customer success through proactive engagement, technical expertise, and managing escalations for enterprise customers. Responsibilities include conducting health checks, providing technical guidance, and advocating for customer needs.

The M365 Support Engineer I provides technical support for M365 services, troubleshooting issues, managing infrastructure, and coordinating cross-functional initiatives to ensure optimal client service.

The Program Manager will create and scale product enablement strategies, coordinate training resources, analyze gaps, and enhance customer success communication related to product offerings.

The Customer Success Manager will manage SMB accounts, improve customer retention, handle escalations, and support customers in maximizing platform use.

Manage and optimize the Salesforce platform, support business operations, manage user accounts, ensure data integrity, and create reports.

The Customer Success Manager will advocate for customers, enhance relationships, ensure smooth onboarding, and drive product value demonstration through data analysis.

The Implementation Manager will lead customer implementations, serve as a product expert, and collaborate cross-functionally to ensure successful product adoption.