Top Remote Operations & Support Jobs in Kansas City, MO

Support and manage EHR Point-to-Point integrations and interoperability lifecycle activities. Monitor and triage issues, coordinate troubleshooting with engineering and vendors, run testing and validation, document interfaces and workflows, and support onboarding and go-live for partners. Use support tools to track requests and drive continuous improvement across integration, testing, and implementation processes.

Provide administrative support to Advisory Partners and teams including preparing reports, typing correspondence, maintaining electronic filing systems and spreadsheets, client communication, scheduling, proofreading, and multi-tasking during busy seasons.

Conduct case file reviews and monitor data integrity and compliance with WIOA/TANF/SNAP and contract requirements. Identify deficiencies, recommend corrective actions, support audits, process payments and billing, maintain reporting tools, and train/coordinate local QA staff to ensure program accuracy and prevent disallowed costs.

Perform QA reviews of moderate-to-complex residential and commercial flood claims, ensure compliance with NFIP/SFIP guidelines, provide feedback to independent adjusters, and support catastrophe surge operations. Utilize estimating best practices and tools such as Xactimate and XactAnalysis.

Support SDLC activities including requirements gathering, documentation, test planning/execution, QA reviews, help desk (Tier III) support, ticket escalation, and creation of deliverables. Assist Agile teams with user/technical story refinement, manage test data, and support production validation and release activities.

Manage end-to-end commercial contract lifecycle (NDAs, MSAs, Order Forms), act as Salesforce administrator to maintain CRM data integrity, optimize intake-to-execution workflows, build KPI dashboards and reports, and coordinate cross-functionally with Sales, Legal, and Finance to track obligations and reduce contract turnaround time.

Lead and develop a team of Salesforce admins, developers, and technical contributors to build, maintain, and scale the Salesforce and GTM tech stack. Oversee architecture, integrations, automation, governance, roadmap prioritization, delivery processes, QA, and cross-functional change management while driving AI and automation improvements.

Build and scale Covera's Revenue Operations function: own HubSpot CRM administration, pipeline management, forecasting, executive and board reporting, deal desk and pricing processes, cross-functional commercial operations, dashboards/KPIs, and scalable automation to enable predictable growth.

Lead and optimize operational infrastructure for Forbes' Creator Network. Manage contract pipelines and legal workflows, support podcast acquisitions and creator onboarding, coordinate cross-functional teams (Finance, Production, Product, Legal, Sales, Events), launch new B2C/B2B creator initiatives, and establish scalable backend processes to support high-profile creators and original IP.

Lead commercial strategy and revenue operations for pricing, packaging, CPQ/Q2C automation, and marketplace operations. Own pricing strategy, discount governance, approval logic, and commercialization readiness for new products. Manage and grow a team, partner cross-functionally with Product, Finance, Legal, and Revenue Engineering, and drive end-to-end launch and operationalization of commercial systems.