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Top Remote Customer Success Jobs in Kansas City, MO
Big Data • Analytics • Business Intelligence
As a Customer Success Associate at Morning Consult, you will manage a portfolio of 40-50 accounts, ensuring clients maximize their use of syndicated data products. Your role includes onboarding new clients, developing relationships, addressing issues, and identifying upsell opportunities while representing client feedback internally.
Healthtech • Software
The Customer Support Manager will design and implement a customer support strategy, oversee team performance, improve customer satisfaction, manage technology adoption, and ensure compliance with healthcare regulations. This role includes developing team culture, maintaining documentation, and acting as a customer advocate.
Top Skills:
SQL
Cloud • Software
Responsible for ensuring customer satisfaction and retention, the Customer Success Manager engages with clients post-sale, analyzes customer data, and develops tailored success plans. They conduct check-ins, gather feedback for product enhancement, and collaborate with internal teams to meet customer needs.
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Retail • Sales • Energy
The Customer Success Manager will ensure clients have a smooth experience with Enerex's software by guiding onboarding, delivering training sessions, creating documentation, offering customer support, and managing client relationships. They will collaborate with cross-functional teams to advocate for client needs and gather feedback.
Cybersecurity
The Renewals Specialist manages the renewals process for 1Password's security software, focusing on customer retention, relationship building, and collaboration with teams to ensure a smooth renewal experience. Responsibilities include analyzing renewal metrics, educating clients on software features, and gathering customer feedback.
Top Skills:
GainsightSalesforce
Insurance • Security
The Insurance Verification Specialist at Evident ID will verify insurance information via phone calls, ensuring compliance and accuracy. Responsibilities include maintaining relationships with insurance stakeholders, data entry, and reporting on verification progress, all while fostering a professional image for the company.
Other
ModSquad is hiring Customer Support Mods to manage customer inquiries through calls and tickets. You'll work flexible hours, assist clients with their products, and provide excellent service. Must be skilled in following workflows and available on weekends.
Software
The Enterprise Customer Success Manager at AppZen will manage customer relationships from adoption to renewal. Responsibilities include driving product utilization, optimizing configurations, advocating for product improvements, and presenting business value to executives. The role requires strong communication skills and experience with finance tech and enterprise relationships.
Software
As a Customer Success Engagement Manager, you will pitch and implement Zinier’s Field Service Platforms to enterprise customers. Your role involves managing projects, understanding customer needs, and presenting solutions that drive business value. You will collaborate with various stakeholders to ensure timely project delivery and evaluate complex problems to create implementable solutions.
Top Skills:
(None)
Software • Business Intelligence
Outlier is seeking skilled Portuguese writers to assist in training AI models by reviewing and writing in Portuguese. This remote, flexible role involves classifying AI-generated responses and ensuring factual accuracy in content. Candidates should have background in writing or translation.
Top Skills:
Portuguese
Top remote Companies in Kansas City, MO Hiring Customer Success Roles
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