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Top Remote Customer Success Jobs in Kansas City, MO

3 Days Ago
4 Locations
Remote
400 Employees
Senior level
400 Employees
Senior level
Edtech • Kids + Family • Mobile • Social Impact • Transportation
The Metro Service Manager at HopSkipDrive acts as the primary contact for clients, ensuring their needs are met and issues resolved promptly. This role involves managing client operations, leading implementations, analyzing feedback to identify improvements, and collaborating across teams to enhance service delivery. The manager will also drive strategic planning for business reviews and maintain strong client relationships through regular communication and data-driven insights.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+56 More
An Hour Ago
USA
Remote
105 Employees
Senior level
105 Employees
Senior level
Artificial Intelligence • Information Technology • Insurance • Machine Learning • Software • Analytics
The Customer Success Director will focus on managing client relationships within Health insurance, ensuring client retention, driving product adoption, and supporting change management initiatives. Responsibilities include training users, conducting business reviews, and identifying opportunities for up-selling.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+53 More
An Hour Ago
USA
Remote
65 Employees
Mid level
65 Employees
Mid level
Healthtech • Pet
The Customer Support Manager will lead a team of offshore support associates, training and optimizing processes to enhance customer experience. Responsibilities include managing support operations, onboarding new associates, collaborating cross-functionally for system improvements, and advocating for user needs during planning.
Top Benefits:
401-K Matching
Company Equity
Dental Insurance
+16 More
7 Hours Ago
USA
Remote
250 Employees
Mid level
250 Employees
Mid level
AdTech • Digital Media • Marketing Tech • Professional Services
As a Client Success Manager, you will handle client relationships and account execution, ensuring the profitability and retention of a client portfolio. You will drive product adoption and expansion while maintaining overall client satisfaction. Your role will also involve excellent communication, analytical skills, and collaboration with internal teams to achieve successful outcomes.
Top Benefits:
401-K Matching
Company Outings
Customized Development Tracks
+55 More
8 Hours Ago
USA
Remote
250 Employees
Mid level
250 Employees
Mid level
AdTech • Digital Media • Marketing Tech • Professional Services
The Client SEO Lead is responsible for creating and guiding the creation of a Technical strategy to achieve client objectives and exceed expectations. They will serve as the technical client-facing lead and collaborate with cross-functional teams to ensure customer goals are met.
Top Benefits:
401-K Matching
Company Outings
Customized Development Tracks
+55 More
20 Hours Ago
United States
Remote
50 Employees
100K-120K Annually
Senior level
50 Employees
100K-120K Annually
Senior level
Information Technology • Security • Software • Cybersecurity
The Senior Client Success Onboarding Manager will lead a team of onboarding specialists to ensure a smooth and delightful onboarding experience for clients. They will manage client interactions during the onboarding phase, address client concerns, provide training to the onboarding team, and ensure client feedback is communicated to improve processes. The role requires engagement with various teams to deliver an effective and seamless client experience, as well as support emergency onboarding needs outside of regular hours.
Top Benefits:
401-K
401-K Matching
Company Equity
+28 More
20 Hours Ago
United States
Remote
50 Employees
60K-80K Annually
Mid level
50 Employees
60K-80K Annually
Mid level
Information Technology • Security • Software • Cybersecurity
As a Client Success Specialist, you will communicate with clients via various channels, ensuring a positive experience with BlackCloak's platform. Your responsibilities include client onboarding, managing client interactions, conducting support sessions, and maintaining knowledge of the company's solutions while working closely with the Product and Cybersecurity teams.
Top Benefits:
401-K
401-K Matching
Company Equity
+28 More
21 Hours Ago
United States
Remote
230 Employees
Mid level
230 Employees
Mid level
Cloud • Information Technology • Security • Software
The Customer Success Manager will build and maintain customer relationships to drive product adoption and expansion. They will act as a trusted advisor, develop success plans, track customer health, and collaborate with cross-functional teams to assist in customer retention and product feedback.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+48 More
2 Days Ago
United States
Remote
3,000 Employees
236K-262K Annually
Expert/Leader
3,000 Employees
236K-262K Annually
Expert/Leader
eCommerce • Food • Software
As the Director of Customer Experience Technology Enablement, you will lead the strategy for tooling and integrate new AI and enabling tools to enhance service delivery within the Customer Experience team. This role entails overseeing complex implementations, collaborating with engineering teams, and maintaining feedback loops for continual improvement.
Top Benefits:
401-K
Adoption Assistance
Company Equity
+38 More
2 Days Ago
United States
Remote
299 Employees
171K-201K Annually
Senior level
299 Employees
171K-201K Annually
Senior level
Cloud • Enterprise Web • Software
As a Senior Manager, Customer Success Architects, you will mentor and lead a team dedicated to providing exceptional service to clients. Your role includes driving customer success initiatives, fostering client relationships, and developing strategies to enhance renewal and expansion efforts. You will collaborate with various teams to ensure high-quality customer support and proactively identify risks, while also supporting the career development of your team members.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+45 More
2 Days Ago
United States
Remote
120 Employees
55K-65K Annually
Junior
120 Employees
55K-65K Annually
Junior
Cloud • Fintech • Software • Financial Services
As a Customer Development Associate at YCharts, you'll manage marketing outreach, identify expansion opportunities, schedule meetings for the Customer Success Managers, and engage with clients to maintain a healthy referral pipeline. This role is crucial for supporting the company's growth strategy.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+44 More
2 Days Ago
US
Remote
400 Employees
Entry level
400 Employees
Entry level
Healthtech • HR Tech • Insurance • Mobile • Software
HealthJoy is seeking candidates to join their Talent Community for current and future openings across various departments. The company aims to simplify healthcare for employees and is committed to diversity and inclusion in their hiring process.
Top Benefits:
401-K
401-K Matching
Company Equity
+40 More
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