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Top Remote Customer Success Jobs in Kansas City, MO

967+ Job Results
7 Hours From Now
US
Remote
90 Employees
5-7 Years of Experience
90 Employees
5-7 Years of Experience
Artificial Intelligence • Computer Vision • Hardware • Machine Learning • Robotics • Sales • Social Impact
Manage and lead a growing bilingual customer support team, ensuring high-quality support in English and Spanish. Oversee recruitment, training, and scheduling of staff while developing metrics to measure customer and team success. Collaborate with internal groups to troubleshoot machine issues and enhance customer experience.
Top Benefits:
401-K
Company Equity
Company Outings
+42 More
11 Hours Ago
United States
Remote
675 Employees
70K-100K Annually
3-5 Years of Experience
675 Employees
70K-100K Annually
3-5 Years of Experience
Fintech • Software
The Accounting Success Manager at FloQast is responsible for enhancing customer satisfaction and engagement, managing training and education, building relationships with clients, analyzing metrics, and driving account growth through strategic guidance and solutions. The role requires strong communication skills and the ability to handle multiple projects while providing technical support and advocating for customer needs.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+62 More
20 Hours Ago
United States
Remote
1,000 Employees
212K-280K Annually
7+ Years of Experience
1,000 Employees
212K-280K Annually
7+ Years of Experience
HR Tech • Information Technology • News + Entertainment • Professional Services • Sales • Software
The VP of Customer Success will lead and optimize a team for payroll operations and customer success in the Americas, fostering exceptional customer experiences while driving operational excellence. Responsibilities include building a payroll operations team, improving customer value, and collaborating with Product Management to enhance payroll products based on customer feedback.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+42 More
23 Hours Ago
United States
Remote
3,000 Employees
120K-160K Annually
5-7 Years of Experience
3,000 Employees
120K-160K Annually
5-7 Years of Experience
eCommerce • Food • Retail • Software
The Senior Customer Success Manager will lead and develop growth strategies for retail partners, advocate for their interests, and refine customer success methodologies. This role involves collaboration with various teams, onboarding new partners, monitoring KPIs, and improving customer engagement through strategic consultations.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+35 More
Yesterday
United States
Remote
170 Employees
1-3 Years of Experience
170 Employees
1-3 Years of Experience
Fintech • Software • Financial Services
The Customer Support Associate provides focused assistance, handles inquiries via calls, chats, and emails, collaborates with the team to enhance customer experience, identifies pain points, advocates for customers, and proactively seeks process improvements.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+38 More
2 Days Ago
2 Locations
Remote
1,500 Employees
45K-61K Annually
1-3 Years of Experience
1,500 Employees
45K-61K Annually
1-3 Years of Experience
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
The Learning and Development Content Management Specialist will develop and maintain content for training curriculum and job aids for the Operations team. Responsibilities include responding to content requests, collaborating with subject matter experts, auditing knowledge bases, and consulting with leadership on content solutions.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+56 More
2 Days Ago
United States
Remote
2,780 Employees
1-3 Years of Experience
2,780 Employees
1-3 Years of Experience
Cloud • Insurance • Payments • Software • App development • Big Data Analytics
As a Bilingual Associate Customer Support Technician, you will assist customers with inquiries related to software and hardware products, providing efficient customer service through phone, email, and chat. Your role will involve troubleshooting problems, documenting issues, and escalating unresolved concerns.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+49 More
2 Days Ago
USA
Remote
105 Employees
3-5 Years of Experience
105 Employees
3-5 Years of Experience
Artificial Intelligence • Information Technology • Insurance • Machine Learning • Software • Analytics
The Client Success Manager will manage all phases of the client lifecycle, ensuring successful implementation and utilization of health predictive analytics products. Responsibilities include building long-term partnerships, guiding clients through implementation, analyzing client dashboards, and collaborating with cross-functional teams to ensure clients achieve optimal value from the solutions offered.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+50 More
2 Days Ago
3 Locations
Remote
2,050 Employees
22-35 Annually
1-3 Years of Experience
2,050 Employees
22-35 Annually
1-3 Years of Experience
Cloud • Security • Software • Cybersecurity • Automation
The Candidate Experience Specialist at GitLab collaborates with recruiters and hiring teams to enhance candidate experiences and improve hiring practices. Responsibilities include maintaining the applicant tracking system, managing candidate communications, and supporting the hiring process through coordination and relationship-building with various stakeholders.
Top Benefits:
401-K
401-K Matching
Company Equity
+42 More
2 Days Ago
United States
Remote
800 Employees
3-5 Years of Experience
800 Employees
3-5 Years of Experience
Healthtech • Software
The Intake Specialist position involves providing exemplary customer service, resolving issues on first interaction, collecting necessary information for clinical review, and engaging with customers through various communication channels. The role requires strong communication skills, problem-solving abilities, and cross-functional teamwork in a fast-paced environment.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+53 More
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