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Top Remote IT Support & Helpdesk Jobs in Jacksonville, FL
Security • Software • Cybersecurity • Automation
As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.
Top Skills:
AtlassianFleetGoogle WorkspaceJAMFJira Service ManagementKandjimacOSOktaSlackZoom
Machine Learning • Payments • Security • Software • Financial Services
The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.
Top Skills:
ItilMicrosoft Teams
Fintech • Software
The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.
Top Skills:
Mac Word ProcessingMS OfficeSpreadsheets
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.
Top Skills:
APIsSalesforceZendesk
Consulting
Responsible for supporting clients by troubleshooting, resolving technical issues, managing tickets, and providing excellent customer service while maintaining communication with team members and clients.
Top Skills:
Active DirectoryCisco AsaMicrosoft 365Microsoft ExchangeOffice 365Remote Desktop ServicesRoutersSonicwallSsl CertificatesSwitchesVMwareVpnsWindows ServerWireless Access Points
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Hospitality
Provide technical support and development of applications for monitoring child development programs. Role includes software maintenance and technical assistance.
Top Skills:
Cloud ApplicationsVs CodeYaml
Information Technology • Software • Cybersecurity • Defense
The IT Operations Director leads Service Desk and Infrastructure teams, overseeing IT operations lifecycle, managing metrics, enforcing security, and enhancing service quality through automation and ITIL processes.
Top Skills:
AzureEnterprise NetworkingItilmacOSMicrosoft 365Virtualization PlatformsWindows 11Windows Server
Information Technology • Professional Services • Consulting • Cybersecurity
The Incident Response Specialist supports and maintains pre-production and production environments, coordinates application testing, manages user permissions, and collaborates with IT teams to ensure system functionality and deployments.
Top Skills:
Common Security Employee Manager (Csem)Dimensions CmMicrosoft 365Microsoft Power AutomateRational Functional Tester (Rft)SharepointSharepoint Designer
Information Technology
The Frontline Technical Services Manager oversees the service desk team, ensuring exceptional service delivery, technical guidance, and operational management, while fostering team development and client relationships.
Top Skills:
CiscoCw AutomateIntuneJAMFMicrosoftVMware
Edtech
The role involves leading and improving IT operations, focusing on proactive service organization, process design, and team development while managing IT projects and vendor relationships.
Top Skills:
It ToolsProcess DesignProject Management
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Top remote Companies in Jacksonville, FL Hiring Operations & Support Roles
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