Top Remote Entry Level Jobs in Jacksonville, FL

Lead the strategy and execution of customer experience and engagement programs, improving onboarding, retention, satisfaction, loyalty, community participation, and advocacy. Analyze customer feedback and engagement metrics, collaborate with marketing, product, and operations, and manage a customer engagement team. The role also establishes customer programs, provides insights for company strategy, and improves visibility into customer sentiment and KPIs.

Owns a roadmap for Reltio platform and IDE capabilities that reduce implementation time and complexity. Manages Reltio’s internal master data environment, improving entity coverage, matching, survivorship, governance, data quality, and agentic access. Leads a small team of analysts and implementation specialists while partnering with Engineering, Product, IT, and business stakeholders. Requires hands-on Reltio expertise, product management experience, SaaS or professional services implementation experience, and production MDM operations experience.

Supports cybersecurity pre-sales engineering through customer demos and proof-of-concept engagements. Assists product marketing with technical datasheets, white papers, blogs, videos, and collateral. Researches compliance standards, security frameworks, emerging threats, and attack vectors. Participates in product testing as the voice of the customer. The role is remote and includes training in cloud platforms, Kubernetes, security tools, programming, and security research.

Manage personal injury insurance claims from filing through resolution, communicating with adjusters, attorneys, clients, medical providers, and other parties. Review medical records, bills, correspondence, and claim documentation; track deadlines and follow-ups; identify missing information; maintain accurate case notes; support claim evaluations and settlement negotiations; and escalate delays or issues while managing multiple cases remotely.

Conduct KYC reviews, restricted-party screening, export-control and sanctions compliance reviews, sales opportunity assessments, and end-user due diligence. Maintain compliance records, databases, reports, dashboards, and authorization tracking. Review transactions under EAR and ITAR requirements, identify risks, resolve screening matches, support audits and training, and collaborate with Legal, Sales Operations, Finance, Procurement, and other teams while escalating higher-risk matters.

Develop and enhance ServiceNow applications for work order management, scheduling, dispatch, discovery, service mapping, and CMDB operations. Collaborate with stakeholders and technical SMEs, configure event rules, integrate ServiceNow services through REST APIs, manage MID servers, create custom discovery patterns, prevent duplicate configuration items, and configure identification rules and multi-tier service discovery across environments.

Build and deploy domain-specific AI agents and AI-native workflow systems for operating companies. Responsibilities include developing evaluation infrastructure, fine-tuning and routing frontier and open models, migrating legacy datasets, observing customer workflows, creating reusable AI engineering infrastructure and playbooks, and managing embedded AI engineers while spending approximately 90% of the time building.

Support the CEO and US-based managers with calendar management, executive travel coordination, meeting scheduling, inbox support, communications, expense tracking, and urgent administrative requests. The role requires coordinating flights, accommodations, transfers, itineraries, and last-minute changes across Eastern and UK time zones in a remote contractor environment.

Owns revenue enablement programs for North American field teams from design through rollout, measurement, and iteration. Partners with Product, Marketing, Sales Leadership, and RevOps to align go-to-market priorities. Develops playbooks, certifications, training, and competitive resources; operationalizes MEDDPICC; tracks enablement KPIs; improves content platforms and AI workflows; coaches sellers; and translates field insights into updated enablement materials.

Owns overnight Treasury reports and reconciliations for payment, settlement, bank, and financial activity. Investigates discrepancies across systems, resolves or escalates issues, monitors Treasury operations, documents handoffs, supports audits, and improves recurring processes. Collaborates with Treasury, Finance, Operations, Product, and Technology teams while ensuring accurate, timely, and controlled financial operations.