Top Remote Customer Success Jobs in Jacksonville, FL
The Customer Experience Specialist will focus on enhancing customer support experiences while contributing to the development of performance excellence cultures. Responsibilities include assisting users, troubleshooting issues, and ensuring clients receive exceptional service. The role also includes innovating strategies to improve customer experience internally.
As an Entry-level Onboarding Specialist at Luxury Presence, you will guide the build out and design of award-winning websites for luxury real estate agents. You will be the primary point of contact, translating client visions into actionable steps for internal teams, while ensuring white-glove treatment throughout the onboarding process.
As a Senior Customer Success Manager, you will manage mid-market customer relationships, driving adoption and revenue while serving as a strategic advisor. Responsibilities include developing account plans, engaging with stakeholders, and mitigating churn risks by ensuring customers achieve their business goals.
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The Senior Compliance Specialist at CrowdStrike is responsible for supporting product and service assessments in the company's federally authorized environments. This role involves audit, compliance, vendor risk, and customer assurance functions in the context of security and privacy within enterprise-wide operational areas. The ideal candidate should have experience with various compliance frameworks and technical understanding of key technologies.
As a Customer Success Manager at Cymulate, you will guide customers through onboarding, provide insights on cybersecurity best practices, ensure satisfaction with services, monitor key performance indicators, identify expansion opportunities, and aid in product improvement by gathering feedback.
The Fraud & Identity Specialist will be responsible for preventing fraud, identifying fraudulent activities, handling internal escalations, and ensuring the security of the Instacart platform.
The Customer Success Manager at Smartling will ensure customer adoption and retention through onboarding, communication, and education. Responsibilities include managing customer relationships, resolving issues, driving account growth, overseeing implementation of best practices, and demonstrating value through business reviews and workshops.
As a Senior Customer Success Manager at VelocityEHS, you will be responsible for developing strategic success plans, driving customer adoption and satisfaction, collaborating internally and externally, and ensuring that customers achieve their Environmental, Health, and Safety (EHS) and Environmental, Social, and Governance (ESG) goals through the use of our software solutions.
As a Support Engineer (Client Integrations) III, you will troubleshoot technical issues related to client integrations, ensuring efficient resolutions. Responsibilities include identifying trends in workflows, partnering with clients and internal teams, and engaging in on-call support. The role requires strong technical skills, particularly with databases and Python, while supporting Cedar's mission to enhance the healthcare financial experience.
The Customer Success Manager at Arcadia manages non-enterprise client accounts, ensuring data quality and client satisfaction. Responsibilities include troubleshooting technical issues, leading product training, coordinating project timelines, and fostering long-term client relationships to drive success. They work closely with internal teams to meet client goals and resolve issues effectively.
Top remote Companies in Jacksonville, FL Hiring Customer Success Roles
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