Top Remote Customer Success Jobs in Jacksonville, FL
The Robotics Engineer at Teleo will support the deployment and maintenance of autonomous heavy machinery, collaborating with internal and external teams. Responsibilities include troubleshooting, conducting testing, and ensuring system reliability. The role also requires a mindset for solving problems and enhancing customer success, with some travel to construction sites needed.
As a Technical Support Agent, you will manage inbound emails and chats to diagnose technical issues for merchants, collaborate with technical and engineering teams for escalations, perform quality assurance, and assist with documentation tasks.
The IVR Audio and Localization Specialist will manage multilingual audio IVR prompts, ensuring quality through QA and editing. Responsibilities include managing vendor relationships, gathering customer requirements, and assisting with dialogue design and localization.
The Quality Specialist ensures effective implementation and maintenance of Lightship's quality management system. Responsibilities include managing eDMS and QMS, supporting training needs, preparing for audits, and contributing to quality-related processes and documentation while collaborating cross-functionally. The role requires strong communication skills and knowledge of ICH/GCP regulations.
As a Customer Success Representative, you will serve as the primary point of contact for clients, ensuring their satisfaction and retention through personalized support, training, and problem resolution. You will collaborate with internal teams to understand client needs and provide solutions, while also tracking customer engagement data and delivering training to enhance product usage.
Serve as the primary point of contact for customers coordinating interaction with various groups, monitor customer health and engagement, identify growth opportunities, build relationships, deliver feedback internally, and guide customers through onboarding and deployment processes.
The Strategic Customer Success Manager at Vouched will build deep customer relationships, drive revenue growth, implement retention strategies, oversee technical onboarding, and manage integration projects to enhance customer engagement and satisfaction.
The Commercial Compliance Specialist will support North America commercial business initiatives, focusing on compliance through field ride-alongs, policy development, compliance training, and conducting risk assessments. Approximately 80% of the role involves executing field ride-alongs to identify compliance risks and trends, while the other 20% focuses on compliance guidance and policy enhancement.
The Principal of Customer Solutions at Elation Health will enhance client relationships, analyze usage data for product improvement, drive strategic planning for business growth, and engage cross-functionally to ensure client satisfaction while identifying upsell opportunities.
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This role is part of an exclusive Private Job Board for referred candidates. It allows individuals to showcase their talents and be considered for future opportunities while receiving personalized recommendations and access to company updates.
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