Top Remote Customer Success Jobs in Jacksonville, FL
As a Customer Experience Associate, you will manage daily outreach to members through phone, text, and email, driving enrollment and program participation. You are expected to handle a high volume of calls and maintain a high customer satisfaction score while providing empathetic communication and support.
As a Sr. Client Manager at Woodard & Curran, you will lead client service teams, develop client capture plans, and drive the growth of solutions tailored to specific client needs, particularly in the water and environmental sectors. You will work closely with municipalities and help market innovative project delivery methods.
The Multilingual Live Caption Specialist is responsible for providing real-time captioning for live events and broadcasts in multiple languages, ensuring accuracy and adherence to captioning guidelines. Responsibilities include collaborating with production teams, conducting quality checks, and staying updated on captioning technology.
As a Bookkeeper at Kickstart Accounting, you will maintain accurate financial records, manage client accounts, and prepare financial reports. You will collaborate with the Account Manager and assist clients in understanding their financials through regular communication and reporting.
As an Azure IAM Specialist, you will design, implement, and manage secure identity solutions leveraging Microsoft Azure Entra. Responsibilities include establishing B2B integrations, ensuring secure authentication, developing access policies, monitoring activities, and collaborating with security teams on access policies. You'll also conduct audits, provide training, and act as a lead during incidents involving identity compromises.
The B2B Support Specialist will enhance the customer experience by managing support escalations, providing Tier 3 support for complex technical issues, and developing documentation and training materials for support agents. They will collaborate with internal teams to improve service quality and customer satisfaction.
Manage client accounts as the primary liaison between billing partners and psychiatric clinics, ensuring revenue cycle management needs are met. Monitor KPIs, provide guidance on mental health billing for complex treatments, analyze billing issues, and develop relationships with stakeholders.
The Quality Specialist is responsible for quality management, process improvement, and operational excellence. This role involves audits, data analysis, process improvement, training, and cross-functional collaboration.
The Technical Implementation Specialist at Age of Learning acts as a trusted advisor, driving technical relationships with key customers. Responsibilities include leading onboarding activities, resolving technical issues, collaborating with internal teams, and ensuring excellent customer experiences. This role requires strong communication skills and proficiency in technical subjects.
Seeking a Digital Experience Manager to engage with customers in transforming their digital experiences. Responsible for driving change, advising customers on utilizing the Bloomreach platform for business value, and collaborating with internal teams to deliver innovative ideas and value to customers.
Top remote Companies in Jacksonville, FL Hiring Customer Success Roles
See All
All Filters
No Results
No Results
