Top Remote Senior Level Jobs in Indianapolis, IN

Leads regional customer service operations for transit bus clients, managing cross-functional service teams, warranty execution, staffing, facilities, customer relationships, scorecards, commercial opportunities, bids, and process improvements. Oversees regional service managers and customer support activities while coordinating with production, quality, sales, and other regional leaders. Requires extensive transit industry experience, strong knowledge of vehicle mechanical and electrical systems, customer service expertise, analytical ability, and regular travel.

Own the full sales cycle for enterprise SaaS deals with state, local, and federal government agencies. Build territory plans, generate and manage six-figure pipelines, conduct consultative discovery, navigate public-sector procurement, present ROI and security value propositions, and close complex multistakeholder opportunities. Develop strategic agency relationships, collaborate with partners and internal teams, and drive new logo acquisition, expansion, implementation success, and customer value realization.

Own the technical privacy program by building automation for data subject requests, data inventories, ROPA, retention, deletion, consent, and control monitoring. Conduct privacy reviews, trace AI data flows, validate zero-retention and isolation claims, and advise engineering on privacy-by-design practices. The role requires SQL, scripting, cloud-environment knowledge, GDPR and CCPA/CPRA expertise, and experience with privacy operations, automation, and compliance frameworks.

Owns post-sale customer relationships throughout onboarding, implementation, renewal, and expansion. Manages account plans, retention, churn prevention, upsell opportunities, business reviews, escalations, and customer feedback. Supports migration to and adoption of the GateWay platform while coordinating with Sales, Product, Operations, Compliance, Finance, and Delivery teams. Maintains Salesforce records and helps improve Customer Success processes.

Leads procurement solution delivery for complex customer engagements, including vendor negotiations, spend reduction, application rationalization, renewal optimization, demand management, vendor consolidation, and process improvement. Manages and develops delivery teams, leads cross-functional initiatives, supports sales growth, builds executive relationships, mitigates delivery risks, and reports strategic performance insights to senior leadership.

Lead and manage personal-lines underwriting teams to drive profitable results through strategy execution, portfolio and agency oversight, process modernization, performance management, training, and cross-functional collaboration. Responsible for planning, budgeting, reporting, and escalated issue resolution.

Leads end-to-end trade customization, promotional, and club-pack execution across assigned portfolios. Manages SKU performance, inventory disposition, forecasting, vendor orders, purchase orders, reporting, and corrective actions. Coordinates with supply planning, demand planning, Finance, Marketing, Trade Promotions, Sales, Master Data, and packaging vendors. Serves as a SAP planning subject-matter expert, validates costs and data integrity, resolves invoice discrepancies, and drives continuous improvement while meeting service, cost, and inventory objectives.

Own sales strategy and analytics planning, including ARR and pipeline targets, quota setting, territory design, headcount and capacity modeling, forecasting, dashboards, KPI reporting, and productivity analysis. Partner with GTM and Finance leaders to turn complex data into actionable recommendations, standardize metrics, improve data quality and automation, and develop AI-enabled tools. Mentor analysts and establish analytical rigor across the team.

Manages strategic relationships with WinField United member-owners and customers across Western Kansas. Develops account plans, aligns internal and manufacturer resources, drives adoption of agricultural products and services, delivers customer solutions, grows existing business, tracks performance, and communicates strategy to senior customer and company leaders. The role requires significant agricultural expertise, frequent stakeholder coordination, CRM usage, and travel up to 50%.

Lead technical pre-sales engagements for state, local government, and higher education customers. Conduct discovery, platform demonstrations, and technical Proof of Value engagements; translate public-sector mission and compliance needs into Tanium solutions. Partner with sales, field engineering, marketing, product, customer success, and channel partners throughout the sales cycle. Present to executive and technical audiences, support RFP/RFI responses, enable partners, participate in industry events, and travel 40–60%.