Top Remote Senior Level Jobs in Indianapolis, IN

Serve as the primary technical advisor for mid-market customers, leading onboarding, platform optimization, security reviews, technical check-ins, and enablement. Monitor account health, resolve escalations, coordinate with SOC, Product, and Engineering teams, demonstrate service value, and advocate for customers. Translate threat intelligence, SOC findings, and security requirements into prioritized guidance and account strategies while aligning technical stakeholders.

Own technical presales engagements with B2B customers by designing solutions, building demos and proofs of concept, developing API integrations, and translating customer requirements into technical specifications. Partner with sales, product, engineering, and public safety teams to assess feasibility, manage technical risk, support account strategies, and serve as a trusted technical advisor. Use AI tools to prototype solutions and improve customer outcomes. Travel may be required up to 25%.

Own the self-serve customer growth strategy from signup through paid conversion. Analyze funnels, cohorts, retention, segmentation, and user paths to identify activation opportunities and recommend measurable product and go-to-market improvements. Assess competitors, model market opportunities, advise on pricing and packaging, and communicate product insights to senior leaders and cross-functional teams across global time zones.

Manages the full lifecycle of Impact Finance & Markets agreements, including intake, drafting, review, negotiation, approvals, execution, amendments, tracking, deliverables, and close-out. Advises staff on contractual requirements, compliance, risks, and process improvements while coordinating with Legal, Finance, Purchasing, Information Security, and Records Management. Maintains records and delegation-of-authority documentation, supports awards management, develops guidance and training, and improves contracting workflows, systems, and reporting.

Leads strategic HCM partnerships with UKG, Dayforce, and related providers. Develops partner opportunities, business cases, joint go-to-market plans, reseller and co-selling motions, referral programs, and enablement. Collaborates with sales, marketing, product, finance, and legal teams to generate pipeline and revenue. Negotiates agreements, tracks partnership performance, monitors market trends, and builds executive relationships. Requires enterprise B2B SaaS partnership or channel-sales experience, strong commercial skills, and 30% travel.

Own the strategy, roadmap, and execution of scalable B2B payment portals. Lead discovery, MVP delivery, backlog prioritization, user stories, and post-launch optimization. Collaborate closely with engineering, UX/UI, compliance, risk, operations, legal, and support teams to design secure access controls, lending workflows, partner onboarding, and regulatory processes. Drive user-centered product decisions, define business rules and edge cases, and reduce manual processing through digital workflow improvements.

Lead platform and infrastructure architecture for scalable AI workloads. Design resilient distributed systems, foundational platform services, and cloud environments; solve complex infrastructure challenges; mentor junior engineers; and collaborate with product, research, and security teams to improve reliability, performance, developer experience, and operational efficiency.

Manage and grow relationships with investor-owned utility customers across the Northeast. Drive account sales and market share, provide pricing guidance, identify market opportunities, coordinate purchasing agreements, and collaborate with product support, branch, and marketing teams. The role requires 50% travel, customer relationship expertise, utility industry knowledge, and the ability to sell construction and industrial equipment and parts.

Create high-impact technical education and brand content for developers across written, video, interactive, CLI, and open-source formats. Translate complex networking, infrastructure, and AI concepts into engaging experiences, collaborate with product and engineering teams, provide and receive critique, and establish ngrok as an authority in developer tooling. The role emphasizes exceptional writing, technical building skills, audience insight, and quality over publishing cadence.

Own the commercial success of a portfolio of strategic enterprise accounts, including renewals, retention, expansion revenue, forecasting, and multi-year account strategies. Build executive relationships, lead business reviews and complex negotiations, coordinate cross-functional resolution efforts, and represent client needs internally. Mentor other Account Managers and use generative AI tools for account planning and communications while protecting confidential information.