Top Remote Entry Level Operations & Support Jobs in Huntsville, AL

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Provide first-contact Level 1 IT support: triage and resolve tickets, escalate complex issues, provision/retire devices, create accounts, set up new hires, maintain MDM and inventory records, follow runbooks, and perform periodic on-site hardware handling and travel.

Respond to live chat messages on business websites and social media, answer customer inquiries, share sales links and discounts, and support customer service and sales goals. Fully remote with training provided; immediate start and no prior experience required.

Provide level 1 technical support for Clubessential websites: troubleshoot front-end layout, styling, content, navigation, permissions, integrations; use HTML/CSS and basic SQL/reporting to investigate data issues; communicate solutions via phone/email/chat; document work in CRM; escalate to higher-level teams when needed; maintain product knowledge.

Provide administrative and operational support including Zoom meeting management, calendar and email handling, Google Sheets work, live Zoom session tech support, research, note collation, and project organization. Act as a proactive gatekeeper and collaborator to protect the employer's time and keep workflows running smoothly.

Volunteer Discord moderator responsible for enforcing community guidelines, reviewing user content, answering member questions, fostering positive engagement, planning events, and supporting server growth. Attend biweekly meetings, respond to messages within 24 hours, contribute ideas to improve moderation and community dynamics, and help execute outreach and promotional plans. Minimum 8 hours/week for at least six months.

The Operations Associate role involves solving various operational challenges, managing teams, and improving processes within a fast-paced, remote-first environment.

Provide remote corporate travel booking and advisory services for individuals and groups. Research travel options, book domestic and international air/road/rail/accommodations, ensure policy and regulatory compliance, use Sabre GDS, handle phone and email servicing, resolve customer issues, and collaborate with teammates to coach and improve service.

Provide multi-channel customer support (phone, email, live chat); troubleshoot software and hardware issues; manage a personal support queue and escalations; collaborate with Product, Engineering, Sales, and Customer Success; and author/update Help Center articles to reduce recurring tickets. Weekend shift availability required.

Authenticate sneaker listings by verifying condition, details, and photos; remove unsafe or non-compliant listings; investigate defects; train and mentor team members; support process improvements and company OKRs; maintain up-to-date sneaker and counterfeit knowledge.