Top Remote Senior Level Jobs in Detroit, MI

Lead client engagements across the US market, managing the full commercial lifecycle from consultation to onboarding and ensuring professional execution.

Own first-line customer support: triage tickets, reproduce and document bugs for engineering, surface product patterns to Product, build docs and runbooks, and maintain SLA and CSAT targets.

Own end-to-end onboarding for strategic enterprise customers, focusing on transforming and importing complex investment data. Advise on optimal data structures, negotiate scope/timelines with executives, escalate and resolve high-risk engagements, mentor junior onboarding managers, and build scalable AI-supported workflows and tooling to automate and improve onboarding processes.

Plan and prepare OSP fiber design and construction drawings, select cost-effective routes, oversee design/permitting vendors, coordinate with sales, track project issues, ensure compliance with safety and telecom standards, and integrate process innovations to support FTTH network expansion.

Lead end-to-end delivery of 2-3 large SaaS customer implementations, triage cross-functional issues, build repeatable tooling and processes, mentor teammates, and feed implementation learnings into Product and Engineering while advancing AI-enabled workflows.

Lead preparation and review of complex journal entries, reconciliations, and financial analyses; support monthly/quarterly/annual close, research U.S. GAAP for non-routine transactions, document technical conclusions, assist external audits, mentor team members, and improve processes and controls.

The Senior DevOps Engineer will design and maintain infrastructure for AI Care applications, automate deployment processes, monitor performance, and lead incident responses while mentoring junior colleagues.

Full-cycle enterprise sales role driving new logo growth across North America for data and analytics products. Source and qualify pipeline via outbound prospecting, engage technical and executive stakeholders, lead complex multi-stakeholder deals, present demos, negotiate contracts, and close revenue. Collaborate with BD, solution engineers, and product teams to meet quota and inform go-to-market strategy.

Support FP&A for business units by building and maintaining financial models, budgeting, forecasting, month-end close support, variance analysis, and reporting. Provide recommendations, ad hoc analyses, audit support, and collaborate cross-functionally to improve processes, automation, and analytic accuracy to support business decision-making.

Lead strategy and execution of customer engagement and advocacy programs across online communities, user groups, nurture campaigns and integrations. Drive community growth, moderation governance, stakeholder alignment, cross-functional campaign activation, data-driven insights to improve adoption, reduce churn, and demonstrate business value.