Top Remote Entry Level Jobs in Detroit, MI

The Technical Support Engineer role involves providing complex technical assistance to clients, resolving software and hardware issues, documenting incidents, collaborating with various teams, educating customers, escalating problems as necessary, and maintaining the knowledge base while ensuring optimal client success.

The Operational Readiness Specialist will develop and manage the knowledge management strategy, ensuring documentation is accurate and accessible. Key duties include administering the CCaaS platform, supporting new client implementations, and delivering training. The role focuses on enhancing processes, content creation, and collaboration across teams to improve operational efficiency.

The Technical Support Engineer role involves providing technical assistance to clients by troubleshooting and resolving complex issues, documenting incidents, collaborating with multiple teams, and educating customers on product use. The role also includes developing support tools and maintaining a knowledge base, while keeping updated on product changes and providing feedback to improve products.

As an Associate Product Support Specialist at Buildout, you will provide exceptional customer support through various channels, troubleshoot issues, create helpful documentation, and collaborate with other departments to enhance the customer experience and gather product feedback.

The Science Writer/Editor will communicate complex scientific concepts related to carbon management and sustainability. They will collaborate with scientists and engineers to develop various written materials, ensuring accuracy and clarity while adhering to company standards. The role involves editing and proofreading scientific content and supporting marketing efforts through engaging digital content.

The Onboarding Specialist will deliver customer onboarding for Automox's cloud-native IT Operations platform, optimizing setups and providing technical support while building trust with clients. You will educate customers, manage onboarding engagements, troubleshoot issues, and create knowledge articles, all aimed at enhancing the customer experience.

The PR Marketing Consultant will enhance DataGrail's brand through managing media relations, ghostwriting, drafting content, and securing speaking engagements. This role requires collaboration with internal stakeholders and strategic direction for PR agency management to position DataGrail as a leader in data privacy.