Top Remote Customer Success Jobs in Detroit, MI
The Client Engagement Specialist manages customer relationships and ensures the successful renewal of contracts for Dow Jones' third-party risk management solutions. Responsibilities include collaborating with internal teams, developing retention strategies, providing client support, and maintaining detailed client records within Salesforce.
As an AI Automation Specialist at QGenda, you will automate workflows and improve customer service through AI solutions. You will collaborate with the Customer Experience team to enhance operational efficiency and create documentation for AI-driven solutions while reporting directly to the CCO.
Aptos is inviting candidates to join their North American Talent Community, focusing on delivering leading-edge solutions in the retail market. The role emphasizes being part of a growth journey with access to training and development opportunities, within an inclusive global culture.
The Customer Success Manager will manage enterprise accounts, ensuring customer retention, expansion, and adoption of services. This includes building strategic relationships, collaborating on renewals, and contributing to implementation playbooks. The role requires significant travel and involves negotiation and project management of professional services.
Semgrep is seeking skilled individuals to join their team. They focus on building open source program analysis tools and value diversity and respect within their team. The company emphasizes competitive compensation and benefits for the well-being of employees, encouraging anyone interested to submit their resumes for potential match.
This job encourages candidates to apply even if they don't see a suitable position, suggesting an openness to considering various skills and backgrounds.
The Coordinator supports Global Study Managers in the planning and operations of clinical trials, serving as the main contact for patient communications and managing travel logistics. This role includes managing budgets, responding to inquiries, maintaining accurate data, and producing reports.
Aetion seeks candidates for future Client Partner roles to develop business opportunities for clients in healthcare. Ideal candidates have experience in consultative sales, business development, and a background in the pharmaceutical or life sciences sectors.
As a Multilingual Senior Customer Success Representative, you will provide timely response to customer inquiries, identify and escalate issues, endorse cases to the Sales Team, proactively upsell product features, and collaborate with the Product team on feature requests.
The Customer Strategy & Programs Lead at Narvar will develop and implement scalable programs to enhance customer satisfaction and adoption of products. This role involves analyzing data driven insights, establishing KPIs, and advising the Customer Success team. The ideal candidate will leverage extensive experience in eCommerce, logistics, or consulting.
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