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Top Remote Customer Success Jobs in Dallas-Fort Worth, TX
The Customer Support Specialist Tier 2 at Funnel Leasing will engage with customers to provide support via phone, email, and chat. The role involves troubleshooting software issues, analyzing customer interactions, documenting results, and contributing to knowledge methodologies. The specialist will also escalate issues as needed and maintain performance metrics.
The Customer Success Manager is responsible for fostering customer relationships, ensuring customer satisfaction with GTT's products, and promoting user adoption. They engage proactively with Enterprise accounts, develop solution use cases, provide product training, and collaborate with Sales Executives to optimize customer journeys and address issues, all while monitoring customer health indicators and driving feature adoption.
The Certification Specialist will handle agency reporting, process move-ins and recertifications, send notices, monitor resident accounts, and ensure compliance with housing regulations. The role requires strong organizational skills and the ability to work within deadlines.
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As a Customer Success Manager at CommerceIQ, you'll build and manage relationships with self-service customers, ensuring successful adoption of the platform. Responsibilities include onboarding, training, performing deep data analysis, collaborating with internal teams, and proactively monitoring customer performance to drive profitable revenue growth.
The EEO Specialist will prepare draft Final Agency Decisions by analyzing all claims in formal complaints, addressing procedural and substantive issues, providing legal analysis, and ensuring compliance with applicable laws.
The Solutions Manager ensures efficient customer onboarding and integration into products and services. Responsibilities include managing onboarding processes, providing support post-onboarding, building relationships, and continuously improving customer experience. Strong project management and communication skills are required to meet monthly activation goals and resolve customer issues.
The Enterprise Customer Success Manager will manage complex enterprise accounts, ensuring user adoption and maximizing ROI from Dayshape’s software. Responsibilities include hosting customer meetings, strategizing account plans, providing training, and liaising with various stakeholders to improve product usage and customer satisfaction.
Fors Marsh is looking for interested candidates to join a committed team that focuses on research, advisory, and communications. The organization aims to influence human decision-making and create impactful solutions across various projects. They emphasize employee well-being and professional development, offering a unique work culture and generous benefits.
The Customer Success Manager will manage incoming accommodation requests and provide clients with personalized housing options using AltoVita's software. Responsibilities include maintaining relationships with hospitality partners, conducting property inspections, reporting on conversion figures, and optimizing customer success technology, all while thriving in a fast-paced environment.
The Customer Support Team Leader will lead a team of customer support agents in delivering exceptional service to healthcare facilities. Responsibilities include coaching team members, handling escalations, monitoring performance metrics, fostering a culture of learning, and implementing process improvements to optimize customer satisfaction.
Top remote Companies in Dallas-Fort Worth, TX Hiring Customer Success Roles
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