Top Remote Customer Success Jobs in Dallas, TX

As a Support Engineer, you'll troubleshoot integration issues, act as a technical point of contact, and build documentation for scalable support processes.

Lead the transformation of audit operations into a strategic function to improve consistency, quality, and scalability across the Customer Success team at Quartile. Manage a team of 15+, design organizational structures, and integrate new capabilities into assurance processes.

The Manager, CSM will lead the SMB Customer Success team, focusing on developing engagement models, driving product adoption, mentoring CSMs, and achieving revenue targets, while maintaining high customer retention rates.

The Web Support Analyst will provide customer service and technical support for the customer web site, including maintenance, updates, usability checks, and user training.

The Technical Support Specialist provides omni-channel support, manages customer inquiries, and assists in troubleshooting software issues, achieving high customer satisfaction.

The People Operations Coordinator will support employee inquiries, maintain HR systems and records, and manage the employee lifecycle processes including onboarding and compliance tracking.

Product Support Specialists provide technical support and customer service to clients, troubleshoot technical issues, and contribute to knowledge documentation. They require strong communication skills and a willingness to learn technology.

The Lifecycle Manager will drive customer activation, adoption, and retention strategies through lifecycle marketing, journey mapping, and collaboration with various teams. Responsibilities include managing email campaigns, analyzing data, and ensuring effective communication with customers.

Lead the development and launch of digital series, overseeing production teams and collaborating with talent to produce engaging content.

As a Lead Planner, you will assist members 55+ with retirement planning, offering personalized financial advice and building long-term relationships through virtual meetings.