Top Remote Artificial Intelligence Customer Success & Experience Jobs

The Customer Success Associate manages 90+ commercial accounts, leveraging automation and data to ensure customer health, drive engagement, and handle renewals.

As a Technical Account Manager at mabl, you will manage relationships with enterprise customers, guide their use of mabl's testing platform, troubleshoot implementation issues, and advocate for their success internally.

Lead enterprise deployments of Samsaras IoT solutions, manage customer relationships, create launch plans, run trainings, track adoption and health, mentor teams, and coordinate cross-functionally to ensure successful implementations and business value.

As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.

Installation Specialists oversee customer installations, manage projects, ensure adherence to quality standards, troubleshoot issues, and collaborate with cross-functional teams for successful deployments.

Lead the strategy for customer success and growth in Coupa Pay, ensuring customer satisfaction, adoption, and transactional volume while guiding major clients through digital payment transformations.

As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.

Serve as the day-to-day client lead for a portfolio of programmatic accounts: manage 10+ live campaigns end-to-end, handle client communications and escalations, own technical campaign setup and optimization in DSPs, deliver performance reporting with Analytics, and drive retention, upsells, and cross-sell opportunities while collaborating across Sales, Operations, and Analytics.

The role involves managing training operations, vendor relationships, and program management for training content at SailPoint, focusing on operational excellence and strategic improvements.

The Video System Manager oversees customer contracts and relationships for video solutions, ensuring compliance with service agreements and enhancing customer satisfaction.

This role manages customer service contracts and relationships for Command Center Software, ensuring service agreement execution, resolving issues, and maintaining customer satisfaction.

Act as a trusted advisor to Rapid7 customers, build relationships with technical and executive stakeholders, create Success Plans, drive product adoption, monitor usage and risks, advocate customer needs internally, and track KPIs to secure renewals and growth.

The Lifecycle Specialist will execute customer lifecycle campaigns, monitor performance, optimize journeys, and collaborate with teams to enhance customer success.

The role involves partnering with Global GSIs to create and enable services, providing technical leadership, and driving sales pipelines through strong relationship management and technical expertise.