Top Remote Senior Level Jobs in Cleveland, OH

Design and own post-sales programs (onboarding, service standards, VOC, enablement, partner readiness). Synthesize CSAT/NPS and support signals into product and ops improvements, build scalable enablement and partner onboarding, track program health (time-to-value, NRR, retention), and coordinate cross-functional stakeholders to drive retention and expansion.

Manage end-to-end operational execution of high-volume ETF launches, coordinating internal teams and external vendors, maintaining launch documentation, communicating with clients, mitigating risks, and improving processes to ensure timely, accurate launches and a strong client experience.

Manage development operations and donor stewardship, staff the President, draft donor correspondence and briefings, prepare proposals and impact presentations, maintain CRM tracking, support fundraising trips and events, and coordinate cross-functionally to execute fundraising and communications efforts for 2026–2027.

Lead design and development of multi-tenant backend services and APIs for a space communications platform on AWS. Build scalable, secure services with automation, testing, and mentorship of junior engineers; interact with customers and partners and support operations for US government satellites.

Lead financial performance, retention, and growth for assigned enterprise accounts. Build executive relationships, drive expansion and stabilization strategies, run QBRs/ABRs, coordinate cross-functional delivery, monitor performance, mitigate risks, and maintain account records in Salesforce to ensure operational excellence and client satisfaction.

Lead the Americas Customer Success organization, managing Team Leads/Managers to drive retention, expansion, product adoption, and customer value. Ensure proactive adoption, success-plan execution, executive engagement, and close partnership with Sales, Technical Delivery, Product, and Support. Build leadership bench, coach on cybersecurity adoption and executive storytelling, and influence renewal and expansion outcomes.

Lead end-to-end, enterprise AI-enabled implementations: design scalable frameworks, manage ERP integrations and data ingestion, drive go-live execution, mitigate risks, track KPIs, mentor junior consultants, and standardize delivery.

Design, build, and lead a scalable, configuration-driven data integration platform. Improve performance, automate monitoring and deployments, provide escalated support, and collaborate across product and engineering to deliver reliable, secure data integrations.

Build and lead PDQ's partner revenue function: recruit and manage partner managers, expand reseller network, architect channel program (tiers, incentives, enablement), drive partner-sourced pipeline and ARR, and align cross-functionally while reporting channel performance to senior leadership.

Lead Customer Success operations by owning strategy, systems, reporting, and cross-functional programs. Build dashboards, streamline processes, manage projects end-to-end, liaise with Business Systems and Data, and improve retention and expansion motions.

As a Senior Electrical PCB Layout Designer, you will design high-speed PCB layouts, collaborate with engineers, and optimize layouts for performance while ensuring manufacturability.

As a Principal/Staff Software Engineer, you will design, implement, and lead embedded software for Optical DCI transport systems, ensuring performance and reliability.

Design and implement Wi‑Fi 6 (802.11ax) and 802.11s mesh networking software for enterprise access points. Develop HMAC components, optimize throughput/latency/airtime, integrate on NXP-based Embedded Linux platforms, maintain hostapd/wpa_supplicant/mac80211, debug with packet captures, and collaborate with RF/firmware/QA teams for product releases.