Top Remote Entry Level Jobs in Cleveland, OH

Build and deploy production AI agents using tool-calling LLMs, structured outputs, API orchestration, and streaming responses. Develop evaluation harnesses, monitor quality and traces, and improve reliability, latency, and cost through caching, token budgets, retries, and observability. Create validated agent tools and integrations while collaborating with product, mobile, and backend teams. Own the full lifecycle from prototyping and evaluation through staging, production deployment, monitoring, and continuous improvement.

Own Junction’s data science research, statistical modeling, experimentation, and evaluation strategy across diagnostics, clinical workflows, and AI-enabled products. Build predictive and decision-support models, establish measurement and quality frameworks, partner with engineering to deploy reliable systems, and communicate findings to technical and executive stakeholders. The role combines strategic roadmap ownership with hands-on analytical work in a high-ambiguity startup environment.

Own the post-purchase retention product, subscriber experience, subscription platforms, and roadmap. Improve onboarding, engagement, loyalty, cancellation prevention, renewals, and lifetime value through customer journey optimization, cohort analysis, A/B testing, and data-driven experimentation. Partner with growth, data, design, and development teams while maintaining data health, QA standards, and scalable operating systems. Use AI tools and emerging technologies to automate work and analyze customer data.

Conduct careful web and document research to develop training and benchmarking tasks for frontier AI models. Responsibilities include retrieving and verifying claims, cross-referencing academic and financial sources, tracking original sources, using research-enabled LLM tools, rapidly learning new domains, and clearly communicating reasoning, uncertainty, and findings in written and verbal formats. This is a fully remote, one-month contract requiring at least 15 hours weekly, with an expected average of 20 hours per week.

Provides Tier I technical support for smart cooler vending operators. Handles customer intake, onboarding, app and machine-status questions, basic troubleshooting, connectivity and payment-reader issue gathering, documentation, follow-up, and escalation to Tier II. The role requires clear communication, structured checklist use, accurate ticket documentation, and the ability to explain technical steps plainly without making unsupported technical or equipment decisions.

Provides first-line technical and customer support for MeridianLink mortgage clients. Responds to inquiries, documents cases, resolves issues, coordinates escalations, communicates updates, supports procedures and training, and mentors junior specialists. May represent the team in meetings when a supervisor is unavailable.

Provides first-line technical support for AAM customers and partners across the United States, Latin America, and other territories. Responsibilities include customer communication, ticket ownership in Halo and JIRA, troubleshooting software, networks, hardware, and playback logs, remote issue resolution, escalation management, knowledge base development, ITIL-based problem and change management, customer data maintenance, and onboarding sites to cloud software products.

Create and schedule content across social platforms, translate technical ideas into engaging posts, support short-form video and visual storytelling, maintain brand voice, research industry topics, track engagement, and collaborate with leadership on content priorities.

Conduct strategic outbound prospecting to HR, Learning, and Talent leaders across EMEA. Research accounts, personalize multichannel outreach, schedule qualified meetings, maintain Salesforce records, analyze calls in Gong, collaborate with Account Executives, and provide feedback to Marketing. The role includes structured onboarding, sales certification, quota attainment, and use of AI-powered sales tools.

Own a portfolio of high-value SaaS accounts, driving retention, expansion, renewals, and multi-year growth. Build account plans, map stakeholders, conduct discovery, quantify ROI, identify risks and opportunities, negotiate agreements, and maintain renewal forecasts and expansion pipelines. Partner with CSMs, Finance, Legal, and Product while advising senior customer stakeholders and sharing insights on pricing, packaging, competition, and product strategy.