Top Remote Entry Level Jobs in Cincinnati, OH

Own research and implementation of post-training methods for legal language models, including supervised fine-tuning, reinforcement learning, reward design, verifiers, preference modeling, evaluations, and distributed training. Lead experiments from research direction through production deployment, while debugging training instability, reward hacking, and divergence. Build rigorous evaluation systems and production-quality Python code for long-horizon legal reasoning and agentic workflows.

Owns the enterprise strategy, roadmap, governance, service delivery, and adoption of Microsoft Copilot Studio and agent capabilities. Evaluates AI features, licensing, costs, security, compliance, and operational readiness; establishes governance and operating models; develops enablement, training, documentation, monitoring, and administration processes; and leads cross-functional initiatives supporting scalable enterprise AI adoption.

Build relationships with clinicians, sports teams, universities, military organizations, and performance facilities. Demonstrate VALD technology, manage product trials, develop territories, nurture leads, attend conferences, and support consultative sales and account management. Help practitioners adopt technology and achieve measurable value in evaluation, performance, injury risk management, and rehabilitation.

Manage prediction-market operations, including market creation, configuration, launches, settlements, member support, real-time surveillance, KPI reporting, and issue escalation. Collaborate with engineering, regulatory, analytics, product, clearinghouse, and ecosystem partners to maintain compliant, liquid, and smoothly functioning markets. The role requires shift flexibility for surveillance coverage and may require obtaining a state gaming license.

Provides remote customer assistance through email, phone, chat, and other channels. Responsibilities include answering inquiries, troubleshooting product and account issues, documenting interactions, escalating complex cases, sharing recurring feedback with internal teams, and meeting service-quality and response-time expectations.

Resolve high-volume customer support tickets involving account access, billing, and subscription plans. Use macros, playbooks, and AI-assisted suggestions to provide accurate responses, identify issues requiring Tier 2 or Enterprise escalation, and flag recurring questions for new macros. The role requires clear written communication, process discipline, accuracy during repetitive work, and curiosity about the product. Prior customer-facing or process-driven experience is helpful but not required.

Own customer technical issues through resolution, troubleshoot complex network and security problems, mentor support engineers, create knowledge articles, and advocate for customers. Collaborate with engineering, product, customer success, and professional services teams while supporting cloud-based network security solutions and designated customer programs.

Generate new sales opportunities by prospecting key stakeholders, conducting personalized outreach, handling objections, and partnering with account executives. The role requires relationship building, creative prospect engagement, coachability, persistence, and continuous skill development. Preferred candidates have prospecting or sales opportunity generation experience, recruiting or human capital exposure, a proven achievement record, and familiarity with sales and collaboration tools.

Own post-adoption commercial activity for an assigned customer portfolio, including upsell, cross-sell, renewals, pricing discussions, negotiations, forecasting, and contract execution. Partner with Customer Success and Retention teams to align commercial actions with customer health and outcomes. Track expansion and renewal pipelines, improve forecast accuracy, identify revenue patterns, and help develop scalable renewal and upsell processes.

Onboard and support Global Edge ERP customers through implementation, go-live, training, and post-implementation support. Develop implementation plans, document workflows and requirements, coordinate internal teams and partners, monitor project progress, resolve issues, and provide business consulting. The role includes delivering online and on-site training, preparing customer materials, supporting process improvements, and ensuring implementations are completed on time and within budget.