Top Remote IT Support & Helpdesk Jobs in Charlotte, NC

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.

The Associate Cloud Operations Technician will support cloud services delivery, document procedures, and troubleshoot systems while collaborating with Development, Support, and Implementation teams.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

The Senior Associate will support Advisor teams with CRM inquiries, provide training, process user access, assist in data projects, and enhance technology solutions.

As a Sr. Advisor in IT Supplier Management Office, drive service outcomes by managing IT processes like PO processing, asset management, and operational reporting, enhancing efficiency using data-driven decisions.

Responsible for implementing complex automation systems in diagnostics laboratories, providing technical guidance and troubleshooting support to customers and field teams.

The internship provides exposure to IT operations, focusing on ServiceNow platform support, documentation, problem solving, and collaboration with professionals.

Responsible for production support focusing on UPM, troubleshooting application issues, monitoring systems, and coordinating with teams for incident resolution.