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Top Remote Customer Success Jobs in Charlotte, NC

885+ Job Results
9 Days Ago
NC, USA
Remote
5,803 Employees
1-3 Years of Experience
5,803 Employees
1-3 Years of Experience
Insurance
The Escrow Processing Support Specialist I provides administrative and clerical support for residential and commercial escrow transactions. Responsibilities include processing documents, communicating instructions to branch offices, performing departmental support functions, and solving straightforward problems under supervision. Limited customer interaction and autonomy are involved.
9 Days Ago
United States
Remote
94 Employees
85K-90K Annually
7+ Years of Experience
94 Employees
85K-90K Annually
7+ Years of Experience
Marketing Tech • Software • Consulting
The Senior Digital Marketing Account Manager will manage a portfolio of VIP law firm clients, strategizing to ensure successful outcomes. Responsibilities include overseeing client services, delivering monthly reports, and maintaining strong communication with clients to address needs and propose improvements.
9 Days Ago
U.S.
Remote
98 Employees
110K-120K Annually
7+ Years of Experience
98 Employees
110K-120K Annually
7+ Years of Experience
Software
The Senior Customer Success Manager at Venn will act as a primary contact for clients, driving platform adoption and ensuring successful execution of campaigns. Responsibilities include managing client relationships, providing training, tracking engagement, and enhancing partnership through data insights while collaborating with cross-functional teams.
9 Days Ago
United States
Remote
1-3 Years of Experience
1-3 Years of Experience
Information Technology • Analytics
Customer Success Managers at Trella Health support customers during their journey, ensuring account health and retention. They build relationships, help customers understand solutions, and assist with challenges while driving optimal usability and achieving retention goals.
9 Days Ago
USA
Remote
56 Employees
55K-60K Annually
1-3 Years of Experience
56 Employees
55K-60K Annually
1-3 Years of Experience
Edtech
The Technical Customer Support Representative will manage and resolve technical support tickets, focusing on troubleshooting APIs, SSO, and data management issues, while providing excellent customer service. This role involves collaborating with internal teams and learning new tools to improve support processes, with opportunities for growth into a Tier 2 support role.
9 Days Ago
United States
Remote
141 Employees
58K-70K Annually
3-5 Years of Experience
141 Employees
58K-70K Annually
3-5 Years of Experience
Edtech • Software • Database
The Accounting Support Specialist provides first-level customer support to school business administrators, addressing issues with the business products in the Veracross platform. Responsibilities include managing support tickets, analyzing and resolving technical problems, and maintaining communication with users and internal teams.
9 Days Ago
21 Locations
Remote
132 Employees
5-7 Years of Experience
132 Employees
5-7 Years of Experience
Fintech • Information Technology
As a Customer Success Manager at Alpaca, you will lead relationships with B2B customers from launch to renewal, ensuring their success and satisfaction. You will manage escalations, drive feature adoption, forecast growth, and communicate account status while fostering strong internal and external relationships to support customer goals.
9 Days Ago
USA
Remote
367 Employees
1-3 Years of Experience
367 Employees
1-3 Years of Experience
Biotech
The Billing Specialist at Personalis will enhance billing and collection efforts, ensuring efficient processing of payments. Main responsibilities include managing payer databases, submitting clean claims, posting receipts accurately, and building relationships with payers, clients, and patients. The role requires strong attention to detail and expertise in medical billing and claims processing.
10 Days Ago
US
Remote
800 Employees
3-5 Years of Experience
800 Employees
3-5 Years of Experience
Artificial Intelligence • Big Data • Software • Analytics • Business Intelligence • Big Data Analytics
As a Customer Success Manager at Placer.ai, you will be responsible for managing customer relationships, ensuring product adoption and revenue retention. You will engage with clients, refine the customer journey, and partner with cross-functional teams to incorporate feedback into the product roadmap.
Top Benefits:
401-K
Company Equity
Customized Development Tracks
+35 More
10 Days Ago
USA
Remote
262 Employees
5-7 Years of Experience
262 Employees
5-7 Years of Experience
Healthtech
The Senior Customer Training Specialist will develop and deliver training programs for customers, ensuring a comprehensive understanding of Visby products. Responsibilities include coordinating training logistics, ensuring compliance, providing customer support, and evaluating training effectiveness in alignment with company goals.
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