Top Remote Senior Level Jobs in Buffalo, NY

Owns post-implementation relationships for Tier 1 enterprise clients, driving onboarding, adoption, client health, value realization, retention, and renewal readiness. Leads executive business reviews, manages success plans and account data, coordinates cross-functional teams, monitors GRR and NPS, and shares client insights with internal leadership. The role also develops scalable customer success playbooks and partners with Account Management on account strategy and growth.

Own go-to-market strategy for Flashpoint’s cyber threat intelligence offerings, including positioning, messaging, competitive differentiation, pricing, packaging, launches, sales enablement, and commercialization. Partner with Product, Sales, Customer Success, and Marketing to create buyer-focused content, drive pipeline and adoption, analyze market and customer insights, and support measurable growth. Represent Flashpoint through thought leadership, webinars, social content, and industry engagement.

Provides second-tier technical support for enterprise software customers through phone, web, and email. Diagnoses application issues, resolves customer questions, handles increasingly complex escalations, identifies system defects, and maintains communication through resolution. Uses and improves knowledge-base content, creates internal documentation, advocates for customers, and collaborates with cross-functional teams. Works independently within established procedures while managing challenging customer interactions professionally.

Owns the marketing operations strategy, systems architecture, data integrity, lead lifecycle, routing, attribution, reporting, governance, and marketing technology roadmap. Partners with sales and revenue operations, manages vendor decisions, ensures compliance, and leads the marketing operations team. The role requires strong HubSpot and Salesforce expertise, analytical judgment, cross-functional leadership, and the ability to align marketing and sales around reliable funnel definitions and performance metrics.

Plans and delivers complex technical initiatives involving systems implementations, integrations, data, infrastructure, databases, and cloud platforms. Translates technical requirements into project plans, manages risks and dependencies, applies PMO governance, and reports progress to leadership. Owns the Microsoft enterprise relationship, supports FinOps enablement, and advises other project teams on technical considerations. Coordinates engineering, IT, finance, vendors, and business stakeholders throughout project delivery.

Create and optimize high-quality, mobile-optimized character shaders and material workflows in Unity URP. Develop master materials, tools, and editor extensions (C#). Profile and debug performance on iOS/Android, collaborate with artists on look development, and ensure efficient rendering across mobile devices.

Lead two engineering teams of 8–10 engineers, owning delivery, quality, capacity planning, sprint execution, OKRs, hiring, retention, and professional development. Establish scalable engineering processes, quality gates, testing standards, observability, and continuous improvement practices. Partner with Product Managers on roadmap execution while providing technical guidance on architecture, APIs, backend systems, infrastructure, and frontend platforms.

Own outbound pipeline generation and full-cycle sales for mid-market B2B SaaS customers. Responsibilities include prospecting, account targeting, product demonstrations, business-case development, negotiations, closing deals, building the upmarket sales playbook, collaborating with Product, Marketing, and RevOps, and managing pipeline coverage, forecasting, and sales targets.

Own performance marketing end to end across paid search and social channels, including campaign setup, landing pages, tracking, attribution, optimization, and reporting. Manage budgets against CAC, ROAS, and lead-conversion goals; test creative, keywords, bidding, and landing pages; collaborate with content partners; and present performance results to marketing and executive leadership.

Develop and maintain the 1035YellowPages platform using legacy and modern Microsoft technologies. Responsibilities include full-stack development, database work, web services, defect resolution, performance troubleshooting, client integrations, onboarding, and support escalations. The engineer will own the AI development roadmap, use AI-assisted tools, mentor junior staff, document system knowledge, and independently ship production enhancements in a fully remote, high-autonomy environment.