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Top Remote Customer Success Jobs in Buffalo, NY
Healthtech
The Utilization Review Specialist ensures a streamlined utilization process for patients in the virtual IOP program, including peer reviews, managing authorizations, collaborating to improve patient experience, and delivering training for documentation standards.
Top Skills:
MS OfficeSalesforce
Legal Tech • Software
The Customer Success Manager will be responsible for driving customer adoption and retention, managing client relationships, resolving inquiries, and improving customer satisfaction. The role involves onboarding clients, collecting feedback, and collaborating with various departments to enhance the customer experience.
Artificial Intelligence • Software
Pillar is interested in expanding their team and welcomes talent to apply for future opportunities that fit their experience. They focus on providing an interview intelligence platform to help organizations hire the right talent efficiently and equitably.
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Financial Services
The Senior Associate at Portage Point Partners will tackle financial, operational, and strategic challenges, working across investment banking and performance improvement engagements. Responsibilities include analyzing financial statements, preparing executive reports, developing financial models, and supporting business development efforts within a collaborative environment.
Artificial Intelligence • Insurance
The Underwriting Operations Assistant supports the Underwriting team by managing policy processing for new business, renewals, and account maintenance while ensuring high accuracy and exceptional customer service. They will review and process submissions, troubleshoot systems with IT, and comply with regulatory requirements.
Energy
The Lead Generation Specialist will lead a team to source leads for the sales team, manage the lead generation process, analyze lead metrics, facilitate communication between sales and other departments, and continually improve lead generation strategies and tools. They will also provide coaching to sales members and support data quality efforts in Salesforce.
Top Skills:
PythonSQL
Software
The Technical Support Engineer at Cribl will provide enterprise-level support to customers, ensuring their success with Cribl Stream and other products. Responsibilities include troubleshooting technical issues, collaborating with internal teams, and documenting solutions for knowledge sharing.
Top Skills:
JavaScript
Fintech • Financial Services
The RVP, Customer Success is responsible for launching new clients, driving customer retention, loyalty, and growth, while managing accounts, overseeing client support, conducting business reviews, and identifying product improvements to enhance customer experience.
Top Skills:
ExcelGoogle SuiteMicrosoft Office SuitePowerPoint
Sports
Gameday Monitors will ensure the quality of live video streams on MiLB.TV by monitoring multiple games, adhering to quality control guidelines, communicating issues promptly, and preparing detailed reports of any issues that arise.
Healthtech • Biotech
The Client Engagement Specialist will provide exceptional customer service, manage specimen submissions, release results to healthcare professionals, and handle all customer service contacts. Responsibilities include answering inquiries, managing medical documentation, and assisting clients with test requirements while ensuring adherence to healthcare regulations.
Top remote Companies in Buffalo, NY Hiring Customer Success Roles
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