Top Remote Customer Success & Experience Jobs in Boston, MA

The VP, Technical Success for Strategic Accounts at RingCentral is responsible for leading post-sales relationships with key customers, ensuring retention and revenue growth while developing executive-level partnerships and managing a team of Directors and Senior Technical Success Managers.

The Enterprise Customer Success Manager will lead state contracts for Impruvon, ensuring successful implementation and expansion of the platform, managing relationships with stakeholders, and overseeing a team of In-State Customer Success Managers.

As a Senior Technical Customer Success Manager, you will advise enterprise customers, enhance relationships, lead lifecycle programs, and align business goals with technical strategies.

The Senior Client Support Enterprise Specialist manages enterprise support inquiries, resolves issues, and collaborates with internal teams, ensuring excellent customer experiences.

The UW Liaison I supports Sales and Operations by advising on products, assisting loan structuring, providing customer service, and training staff. They also handle inquiries, gather feedback, and ensure product knowledge across teams.

The Technical Account Manager serves as the primary technical escalation for grocery customers, addressing complex issues, monitoring account health, and ensuring operational stability on the Vori platform.

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The Junior Mobile Core Support Engineer will troubleshoot and resolve telecom network issues, support customer queries, and maintain network performance while collaborating with engineering teams.

The Level II Client Success Manager manages healthcare food service accounts, fostering client relationships, driving system optimization, and ensuring value delivery while aligning client strategies with the company's solutions.

As a Customer Solutions Architect at Caylent, you'll lead design sessions, create proposals, and educate clients on AWS solutions, leveraging significant AWS expertise.