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Top Remote IT Support & Helpdesk Jobs in Birmingham, AL
Fintech • Payments • Financial Services
Lead and coordinate incident response and outages across production systems, manage communication with stakeholders, log incidents and KPIs, perform root cause analysis, drive preventative actions, and support ITSM/change control processes while participating in a 24/7 on-call rotation.
Top Skills:
DatadogDynatraceGrafanaItilItsmSplunk
Software • Automation
Manage and optimize SAP Sybase ASE environments: install/patch, tune performance, run backups/recovery, manage security and replication, troubleshoot production issues, perform migrations, participate in on-call rotation, and document resolutions while collaborating with cross-functional teams.
Top Skills:
Database Monitoring ToolsLinuxSap Sybase Adaptive Server Enterprise (Ase) 12.X-16.0Sybase Replication Server
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