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Top Remote IT Support & Helpdesk Jobs in Birmingham, AL
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.
Top Skills:
APIsSalesforceZendesk
Security • Software • Cybersecurity • Automation
As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.
Top Skills:
AtlassianFleetGoogle WorkspaceJAMFJira Service ManagementKandjimacOSOktaSlackZoom
Machine Learning • Payments • Security • Software • Financial Services
The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.
Top Skills:
ItilMicrosoft Teams
Fintech • Software
The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.
Top Skills:
Mac Word ProcessingMS OfficeSpreadsheets
Healthtech
Serve as subject-matter expert for United Concordia dental applications, support production operations and incidents, analyze issues, define and validate requirements and test scenarios, collaborate with developers and stakeholders, and ensure changes meet business expectations.
Top Skills:
AgileAgile Project ManagementScrumSQL
New
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Digital Media • News + Entertainment
The Support Specialist ensures technical delivery for digital news platforms, resolves issues, leverages AI tools, and supports multiple television markets in operations.
Top Skills:
Adobe AnalyticsAi ToolsAsanaChatgptClaudeCmsConvivaCopilotDatadogJIRASeo Best PracticesSlackVms
Financial Services
As a Systems Administrator, you'll manage IT systems, troubleshoot issues, facilitate projects, and integrate AI tools for enhanced efficiency.
Top Skills:
APIsGenerative AiInformation TechnologyWorkflow Tools
Fitness
Provide day-to-day support for Kinaxis systems, troubleshoot user issues, assist with system maintenance, gather business needs, train end users, and support continuous improvement initiatives.
Top Skills:
Advanced ExcelD365KinaxisPower BI
Healthtech
As an IT Support Analyst II, you will provide technical support to employees, troubleshoot complex IT issues, maintain documentation, and track support metrics.
Top Skills:
CliCloudDnsHTTPOsSaaS
Information Technology • Software
The Capacity Manager is responsible for ensuring sufficient capacity and performance of IT infrastructure, monitoring trends, developing capacity plans, and supporting incident management in a 24x7 environment.
Top Skills:
Capacity Management ToolsCloud TechnologiesDatadogItil Best PracticesMicrosoft IntunePerformance Monitoring SolutionsServicenowVirtualization Technologies
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Top remote Companies in Birmingham, AL Hiring Operations & Support Roles
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