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Top Remote IT Support & Helpdesk Jobs in Birmingham, AL
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
EcnsExchangesLinuxRelational DatabasesSQLTrading Network Connectivity And RoutingWindows
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Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead and mentor a team on endpoint management while ensuring operational excellence, implementing security strategies, and fostering a DevOps culture.
Top Skills:
AnsibleAutopkgAWSAzureDockerEndpoint Management SystemsFleetdmGCPGoGoogle WorkspaceIntuneJAMFKubernetesMunkiPythonSaltstackTerraform
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Fintech • Insurance • Machine Learning • Other • Analytics • Financial Services • Automation
Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.
Top Skills:
Okta,Entraid,Jira,Confluence,Jira Service Desk,Atlassian Cloud,Intune,Endpoint Management,Addigy,Google Workspace,Office 365,Zoom,Slack,Sentinelone,Connectwise Control,Voip,Cloud Phone System,Rmm,Lan,Wan,Vpn,Windows,Macos
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Provide production support for Salesforce CRM and workflow platforms (Bizflow/Pega), manage incidents end-to-end, perform root cause analysis, monitor jobs and integrations, support releases and operational readiness, coordinate across teams, and drive continuous improvements to reduce incidents and improve platform stability.
Top Skills:
APIsBizflowDeployment PipelinesPegaSalesforceSalesforce Service CloudSplunk
Information Technology
Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.
Top Skills:
AutomateHeatIbm Power IMS OfficeNimsoft Unified ManagementRemedySciencelogicService Desk ExpressServicenow
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Healthtech
Responsible for configuring, supporting, and analyzing Epic Grand Central systems, focusing on Prelude. Communicates with users to resolve issues and document workflows.
Top Skills:
EpicEpic Grand CentralPrelude
Software • Financial Services
Lead the Business Technology Services team, ensuring IT stability and security, overseeing infrastructure, managing teams, budgets, and driving improvements.
Top Skills:
AWSAzureServicenow
Other • Retail
Lead technical ownership and architecture of the ServiceNow platform, design/configure automations and integrations, develop Service Portal and analytics, manage releases/upgrades, provide second-level support and governance, and drive continuous improvement including AI-enabled capabilities.
Top Skills:
Active DirectoryAngularjsAsset ManagementCmdbConfluenceCSSDevOpsEvent ManagementGlidescriptHTMLIntegration HubItbmJavaScriptJIRAMonitoring ToolsPerformance AnalyticsPowershellPythonRest ApisService MappingService PortalServicenowSoap ApisSource Control (Git)
Information Technology
The Senior NOC Manager oversees the operations of the service desk team, ensuring exceptional service delivery and managing technical and people resources effectively.
Top Skills:
CiscoIntuneJAMFMicrosoftNinjaoneVMware
Edtech • Healthtech • Information Technology • Hospitality
The Senior IT Operations Engineer will manage IT access, resolve security issues, improve operational efficiency, and handle vendor relationships, ensuring data safety while allowing team flexibility.
Top Skills:
AirtableAtlassianConfluenceGoogle SuiteIamJIRAJira Service ManagementNotionRipplingSAMLSlackSsoZapier
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Top remote Companies in Birmingham, AL Hiring Operations & Support Roles
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