Top Remote Entry Level Jobs in Birmingham, AL

Build AI agent evaluation and trace intelligence features, run benchmarks and experiments on Mastra primitives, and use findings to improve agent accuracy, configuration, and behavior. Develop tools that help developers understand agent performance and enable automatic self-improvement through evaluations, suggestions, and rollouts. This hands-on role combines experimentation, benchmarking, and production framework engineering in a fully remote environment.

Owns the triage and escalation of complex customer issues, connecting support activity with Product, Engineering, Client Engagement, and strategic projects. Identifies recurring trends, operational gaps, product opportunities, and customer friction. Builds scalable support processes, documentation, dashboards, workflows, and feedback loops while improving handoffs and enabling informed prioritization across teams.

Support patients and healthcare advocates through phone, email, and chat. Responsibilities include confirming appointments, troubleshooting issues, resolving inquiries, onboarding clients, documenting feedback, reporting platform problems, and helping improve the customer experience. The role requires empathy, attention to detail, basic technical troubleshooting skills, adaptability across shifts, and the ability to handle complex or difficult conversations.

Lead Workday AMS consulting for global clients, specializing in Talent and Learning. Responsibilities include configuration, ongoing support, complex enhancements, client advisory, testing guidance, dependency management, service delivery risk management, stakeholder presentations, workshops, and mentoring junior consultants. The role requires strong Workday functional expertise, customer engagement, communication, and the ability to manage priorities across multiple clients.

Provides project management support for planning, developing, coordinating, documenting, tracking, and evaluating ministry projects. The role works with the PMO and cross-functional teams to deliver projects on time, within scope, and budget; maintains project resources and reports metrics. It also requires collaboration across the organization, adherence to policies, participation in PM activities, development of ministry partner relationships, and annual fundraising to meet an agreed budget.

Own the full talent acquisition function, leading senior and hard-to-fill searches for an affiliate and performance marketing business. Build proactive sourcing pipelines, run searches from intake through close, improve recruiting playbooks and interview processes, create leadership reporting, and guide the Recruiting Operations Manager. Success requires strong performance marketing recruiting knowledge, independent judgment, measurable outreach, and strategic partnership with hiring managers.

Create advertising, digital, and print assets using generative AI and Adobe Creative Cloud. Translate briefs into polished, on-brand creative work, manage multiple requests, conduct quality reviews, brief and guide creative teams, present AI workflows to clients, and collaborate with Producers, Creative, and Product teams. Improve creative systems, templates, and workflows while staying current with emerging AI and design technologies.

Provide empathetic, timely support to customers, resolve inquiries and issues, document interactions, and escalate complex problems to appropriate teams.

Own sales enablement for a developer-focused product by creating positioning, competitive intelligence, objection handling, customer stories, battlecards, talk tracks, FAQs, and training. Translate product marketing work into sales-ready materials, fill positioning gaps, extract insights from customer conversations, and continuously update public handbook playbooks. Collaborate with Sales, product marketers, engineers, customers, and partners while communicating effectively with technical audiences.

Own centralized workforce forecasting, capacity planning, headcount strategy, and cost optimization across multiple lines of business. Model trade-offs involving FTEs, BPO, overtime, productivity, and shrinkage; analyze demand changes; identify capacity risks; and translate findings into executive recommendations. Partner with Finance, Product, and Operations to govern assumptions, investigate plan variances, standardize planning frameworks, and support strategic staffing decisions.