Top Remote Customer Success Jobs in Birmingham, AL

The Account Director, Corporate manages key client relationships, drives retention, identifies growth opportunities, and collaborates with teams to maximize business strategy effectiveness.

The Director of Account Management will lead a team to drive client retention, upsell initiatives, and revenue growth in midmarket accounts through strategic planning and relationship building.

The Vice President of Account Management will lead MacroHealth's Account Management team, focusing on revenue growth, strategic account management, customer relationship building, and operational excellence while coaching high-performing account managers.

The contractor will optimize creative workflows using AI tools, manage a creative team, and enhance cross-functional collaboration to improve efficiencies and streamline processes.

As a Customer Support Specialist, you will manage customer requests across multiple channels, solve technical problems, build scalable support infrastructure, and champion customer feedback for product improvements.

The Customer Success Specialist will support sales, onboarding, and customer success operations, provide customer support, and lead training sessions.

The YouTube Video Editor will produce high-quality educational videos, focusing on retention strategies, with a goal of posting over 400 videos per month.

The VP of Customer Success will lead customer success initiatives for property managers and property owners, ensuring satisfaction, operational excellence, and strategic growth.

Manage customer onboarding to ensure successful implementation of Casebook's SaaS solutions, guiding clients to their first major success and fostering collaboration across teams.

Provide remote IT support, troubleshooting workstation OS, printer issues, and business applications while maintaining high service standards for clients.