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Top Remote Customer Success Jobs in Birmingham, AL
The Partner Success Manager at Bestow will manage enterprise accounts, ensuring successful implementation of new features and driving growth initiatives. The role involves collaboration with internal teams and partners, maintaining partner relationships, and supporting sales planning and reporting, all while providing excellent client service.
As a Customer Success Manager at Zone & Co, you'll build and maintain relationships with SMB clients, ensuring they receive maximum value from products and services. You'll monitor customer health, identify upsell opportunities, troubleshoot issues, and advocate for customer needs, leading to increased satisfaction and engagement.
As a Senior Website Services Specialist at AffiniPay, you will manage client relationships, ensure the functionality of customer websites, maintain a ticketing system, and oversee content management. You will craft web content, collaborate with internal teams and clients, and provide solutions to enhance user experiences while helping train new team members.
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The Proposal Specialist at CDW supports the Sales Team by analyzing and preparing responses to various proposal documents (RFPs, RFIs, RFQs). Responsibilities include researching customers, collaborating with internal teams, developing pricing strategies, and ensuring timely, compliant submissions. The role demands strong communication, organization, and the ability to manage multiple projects effectively.
The Client Partner at Babylist will be responsible for generating new business and creating media relationships with CPG partners. This role requires knowledge of the CPG space, the ability to adapt pitches to client needs, and the skill to craft compelling narratives. Maintaining strong relationships with existing partners and delivering persuasive sales presentations are essential to maximize investment with Babylist.
As a Senior Customer Success Manager at Superhuman, you will manage a portfolio of Mid-Market accounts, ensuring successful onboarding, product adoption, and customer satisfaction. You will work to define best practices, advocate for customer needs, and drive retention and expansion efforts while providing insights to the Product team.
As a Customer Experience Specialist, you will engage with customers through various channels, providing personalized support while understanding their needs. You'll also share insights with colleagues to improve services and enhance overall customer experience.
The Senior Customer Success Manager at Toast will be the main point of contact for enterprise customers, focusing on building relationships, driving product adoption, and ensuring customer satisfaction. Responsibilities include leading customer engagement initiatives, utilizing Salesforce, and collaborating with internal teams to resolve escalations and garner customer feedback.
The Deal Operations Specialist at OpenX is responsible for managing operational tasks and performing data analyses related to programmatic campaigns. This role involves building audience packages, managing deals, troubleshooting performance issues, and optimizing campaign strategies based on client needs.
The Customer Experience Associate at Nourish will provide exceptional support to customers through various platforms, troubleshoot issues, document interactions in CRM systems, and collaborate with teams to improve services. This role focuses on delivering empathetic customer service and ensuring satisfaction with Nourish's nutrition platform.
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