Top Remote Senior Level Jobs in Baton Rouge, LA

Leads Commercial Markets Operations intelligence, business intelligence, analytics, reporting, dashboards, and strategic information initiatives. Manages analysts, develops performance metrics, oversees operational reporting, supports executive decision-making, and drives process improvement. The role also manages resource planning, budgets, stakeholder alignment, SharePoint stewardship, and adoption of innovative information solutions across Sales Operations and Commercial Markets.

Lead and develop a small product management team, improve product discovery and execution, align cross-functional stakeholders, and translate strategy into measurable customer and business outcomes. Coach PMs, run customer discovery, set priorities, and refine product operating systems to support fast-moving enterprise environments.

Administer, configure, optimize, and maintain the ServiceNow platform, including instance health, upgrades, patches, modules, workflows, integrations, permissions, dashboards, and performance. Ensure security, compliance, and governance; troubleshoot platform issues; automate processes; document configurations; lead enhancements and integrations; and mentor junior administrators. The role requires advanced ServiceNow scripting and architecture knowledge, project leadership, and collaboration with IT leadership and stakeholders.

Lead end-to-end product strategy, discovery, roadmap, and delivery for education-focused SaaS solutions. Conduct customer research, define prioritized requirements, partner with engineering and UX in Agile delivery, track product success metrics, and present strategy to leadership while exploring AI and integration opportunities to drive adoption and business outcomes.

Support sales by researching and enriching leads, maintaining Salesforce data quality, qualifying and converting leads to opportunities, preparing reports, and improving sales workflows and lead handoffs. Partner with marketing and sales leadership to optimize pipeline health, campaign performance, and follow-up timeliness to accelerate lead-to-close velocity.

Lead org-wide business intelligence and experimentation efforts: build dashboards and metrics, design and analyze A/B and multivariate experiments, develop predictive and behavioral models, and translate insights into decision-ready recommendations across product and business functions.

Design, deploy, and maintain AWS-hosted Kubernetes (EKS) infrastructure; build automation and AI-assisted runbooks; provide observability and incident response; ensure HIPAA-compliant, high-availability platform operations and mentor engineering teams.

Design, develop, and maintain scalable Salesforce solutions, support cross-functional collaboration, improve deployment reliability, and mentor team members.

Develop and customize Salesforce applications using Apex, Lightning Web Components, Java/J2EE, APIs, and enterprise integration patterns. Build scalable solutions, write test classes, manage deployments, troubleshoot production issues, and apply Salesforce security, sharing, performance, and governor-limit best practices. Collaborate with architects, analysts, QA teams, and developers throughout design, development, testing, and support.

Lead a small infrastructure engineering team while remaining approximately 50% hands-on. Own production reliability and modernization of Swiftly’s Azure Kubernetes platform, complete migration from legacy infrastructure, improve developer experience, and deliver infrastructure initiatives. Set priorities, coach engineers, partner with security and compliance teams, establish pragmatic technical guardrails, and promote AI-assisted development and operations.