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Top Remote Customer Success Jobs in Baton Rouge, LA
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The Billing Specialist at Constant Contact will handle customer billing inquiries, manage case queues, train new hires, and assist in resolving complex billing issues. They will also promote customer retention by identifying cancellation reasons and applying retention strategies, while collaborating across departments to enhance customer satisfaction.
The Client Success Manager is responsible for managing key relationships with retailer clients, ensuring they achieve their business goals through Rithum's solutions. The role involves monitoring feature utilization, providing training, creating success plans, and cross-functional collaboration to enhance client satisfaction and drive sales growth.
The Implementation Specialist will work with project managers and business analysts to deliver solutions for manufacturing companies. Responsibilities include analyzing customer requirements, leading implementation workshops, troubleshooting, and providing excellent customer service.
The Client Success Executive (CSE) at Altera is responsible for building and maintaining client relationships, enhancing client satisfaction, and ensuring robust adoption of health IT solutions. The CSE conducts operational reviews, tracks performance against KPIs, and collaborates with clients and internal teams to deliver exceptional service and identify growth opportunities.
As a Data Analyst on the Customer Support Team, you will analyze support data to provide insights, enhance user experience, and improve decision-making. You will track performance metrics, create reports, collaborate with cross-functional teams, and leverage technology for operational efficiency.
The Senior Manager of Customer Experience will coach and lead Customer Experience Managers to enhance customer satisfaction. Responsibilities include ensuring effective customer service, mentoring new CEMs, developing strategic processes, resolving escalations, and conducting performance reviews, while monitoring customer satisfaction metrics.
The Cultural Specialist supports the expedition by providing cultural insights and expertise on Greenland. Responsibilities include creating and delivering engaging presentations, facilitating interactions with guests, and participating in field activities. This role requires strong communication skills and the ability to engage in a multi-national environment while working independently.
The Customer Education Manager at Apollo.io will create engaging training content, host live onboarding webinars, and collaborate with various teams to enhance user education. This role emphasizes sales expertise, project management, and communication to help customers effectively utilize Apollo’s platform.
The Technical Support Engineer will provide functional support for Jama Software's products, assist customers with installations and migrations, collaborate on defect logging, create documentation, and analyze logs and support tickets. Proficient troubleshooting skills and effective customer communication are essential to ensure outstanding user experience.
The Senior Customer Success Engineer will guide customers through onboarding, resolve technical issues, collect feedback for product improvements, and maintain communication with accounts to ensure satisfaction. This role also involves developing tools for customer support and collaborating with various teams for seamless customer experience.
Top remote Companies in Baton Rouge, LA Hiring Customer Success Roles
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