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Top Remote Customer Success Jobs in Baton Rouge, LA
Socium Media, a performance marketing agency, is seeking talented individuals who want to join their team, regardless of specific job listings. They emphasize a fun workplace culture, opportunities for growth, and competitive benefits. Potential candidates are encouraged to apply even if they don't see a perfect match for their skills and experience.
The Manager of Customer Support leads support operations globally or regionally, ensuring high-quality service, handling escalations, collaborating with teams, and driving improvement. Responsibilities include mentoring team members, overseeing service delivery, managing escalations, and analyzing support metrics.
The Client Strategist will lead business development efforts, influence client strategies, maintain high-quality client relationships, and ensure smooth transitions from sold projects to active engagements, while collaborating with project managers and account teams.
The Client Success Manager will lead efforts to enter new market segments, service clients, and manage relationships while generating insights on sustainability and collaborating on special projects. The role emphasizes sustainability topics relevant to palm oil, rubber, and cocoa, with a focus on improving farmer livelihoods and enhancing client value.
The Software Onboarding Manager will onboard new merchants by utilizing the Okendo platform, establish relationships, design programs that meet merchant needs, ensure successful launches, and help drive long-term partnerships with the brands. The role emphasizes operational excellence, project management, and collaboration with sales and customer success teams.
As a Technical Support Engineer, you will provide exceptional support to customers, handle escalated technical issues related to SaaS products, collaborate with clients and internal teams, diagnose issues involving networking, and contribute to the knowledge base while ensuring adherence to service level agreements.
The Client Experience Manager will enhance client relations by analyzing data to provide insights that drive product adoption and performance at Pattern. Responsibilities include improving business processes, configuring the platform, and communicating effectively with law firm clients.
As a Technical Account Manager at Automattic, you will ensure partners have an excellent experience with WordPress and related products. Responsibilities include managing partner requests, troubleshooting, configuring WordPress and WooCommerce, handling site migrations, and effective communication with partners.
The Senior Technical Support Specialist will provide technical support to clients, resolve production issues, analyze large datasets, and collaborate with cross-functional teams. Responsibilities include troubleshooting platform issues, serving as a technical contact during disruptions, and training teams on technical interactions.
As a Key Account Manager at Yuno, you will manage key customer accounts, build relationships, drive revenue growth through upselling, and ensure client satisfaction. You will collaborate with various teams to deliver seamless service and implement account strategies informed by data analytics.
Top remote Companies in Baton Rouge, LA Hiring Customer Success Roles
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