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Top Remote Customer Success Jobs in Baltimore, MD
Software
The Deal Desk Specialist manages the deal lifecycle, ensuring accurate bookings and pricing, collaborating with sales and finance, and optimizing processes.
Top Skills:
Google SheetsJavaScriptExcelPythonSalesforceSQL
Information Technology • Consulting
The EDI On-boarding Customer Success Manager oversees customer onboarding for EDI solutions, manages projects, and fosters customer relationships to ensure successful integration with Pipe17's platform.
Top Skills:
Electronic Data Interchange
Software
Lead and develop the Customer Support team, ensuring customer inquiries are efficiently resolved and team performance is optimized for customer satisfaction. Collaborate on product challenges and manage escalations effectively.
Top Skills:
IntercomSalesforceZendesk
Featured Jobs
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Featured
Artificial Intelligence • Software
Lead the product support team, define strategy, ensure exceptional customer experiences, manage escalations, and collaborate with engineering and product teams.
Top Skills:
KubernetesLinuxPostgresRest ApisSQLWindows
20 Days Ago
Fintech • Payments • Financial Services
The Director of Claims CX leads customer experience initiatives, focusing on insights and continuous improvement to enhance customer satisfaction throughout the claims process.
Top Skills:
MedalliaPowerreviewsTableau
Healthtech • Mobile • Software
The Manager, Customer Support oversees the support team, ensures performance goals are met, collaborates across departments, provides customer insights, and drives operational excellence.
Analytics
The Strategy Associate assists with research design, data collection, and analysis for quantitative and qualitative projects, including report drafting and editing.
Top Skills:
Excel)Microsoft Office (WordPowerPoint
Information Technology • Other • Software • Consulting
This position encourages applicants to connect with Hatch I.T. regarding startup opportunities, focusing on diversity and inclusivity in hiring practices.
Edtech • Information Technology
The Client Success Manager will maintain client relationships, ensure value delivery, and support account growth through effective communication and management of projects.
Top Skills:
MS OfficeSalesforce
Software • Automation
As a Technical Customer Support Specialist, you'll troubleshoot customer issues with the Authorium platform, provide high-quality support, ensure product documentation accuracy, and aggregate user feedback to assist product development.
Top Skills:
APIsAuthorium PlatformRuby On Rails
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Top remote Companies in Baltimore, MD Hiring Customer Success Roles
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