Top Remote Operations & Support Jobs in Atlanta, GA

Lead resolution of high-severity post-sales escalations: investigate and reproduce complex networking and software issues, run customer calls, collect logs and evidence, create engineering-ready handoff packages, identify systemic patterns, and improve tooling and runbooks to raise Support's technical capability.

Provide high-level administrative support to the CEO: manage schedule, travel, communications, email, reports and presentations; coordinate across departments; improve processes; maintain confidentiality; act as CEO brand ambassador.

Lead client experience and agency operations for paid media accounts, overseeing media buying team performance, client retention, reporting, and process development. Own client leadership meetings, track KPIs (cost per appointment, show and close rates), and build scalable operational systems to improve efficiency and margin.

Coordinate client facility-service requests with vendors and contractors, submit approved proposals, schedule security, handle minor escalations, follow up with corporate and client locations, qualify vendor pricing, resolve invoice issues, dispatch RFPs, and confirm case completion.

Maintain, optimize, and support client package-based applications (e.g., SAP/Oracle). Customize core modules, contribute to technical and business blueprints, perform unit and integration testing, deliver end-user training, and support vendor management and solution design.

Join the Costanoa Talent Network to connect with early-stage companies in applied AI, fintech, and cybersecurity, leveraging your expertise and interests.

Manage daily crypto customer activity and trading operations, including executions, exceptions, account onboarding/KYC, cash management, and general ledger reconciliation. Support AML investigations, drive process improvements, communicate with partners, and handle ad-hoc projects within a distributed, remote team working core hours around 9am–5pm PT.

Own day-to-day user interactions across phone, chat, email and social to resolve patient and provider issues, monitor adherence, escalate technical problems, collect user feedback and testimonials, drive improvements, and ensure compliance with SOPs for complaints.

The role involves developing global pricing and market access strategies for Solid Tumor pipeline products and ensuring alignment with payer needs through cross-functional collaboration.

Lead on-site transitions of experienced Financial Advisors and their teams to Baird, supporting branch openings and acquisitions, ensuring accurate account setup, compliance adherence, client-focused onboarding, troubleshooting issues, training staff, and coordinating with internal partners to resume normal business operations.