Top Remote Senior Level Jobs in Ann Arbor, MI

Leads complex enterprise SaaS implementations for customers, managing project scope, budgets, timelines, resources, risks, dependencies, and governance. Partners with customers and cross-functional teams to gather requirements, guide solution design, support QA, resolve issues, and ensure successful delivery. Acts as a solution consultant, manages executive communications, identifies expansion opportunities, improves implementation methodology, and mentors project managers.

Drives territory sales of life insurance and annuity solutions through strategic relationships with financial advisors. Responsibilities include prospecting, advisor training, product and case design support, point-of-sale assistance, and implementing activity plans to achieve production, penetration, and product-diversity goals.

Leads the strategy, governance, operations, and continuous improvement of a global, multi-brand web ecosystem. Oversees web development, UX/UI, CMS operations, publishing, infrastructure, agencies, and multidisciplinary teams. Develops technical roadmaps, operating models, governance frameworks, and scalable delivery processes while partnering with SEO, analytics, marketing, IT, and product teams. Directs migrations, platform consolidations, rebrands, and digital transformation initiatives, ensuring accessible, secure, high-performing websites that support engagement, conversion, and business growth.

Build and scale backend-focused systems supporting truckload freight operations, including high-volume carrier quotes, automated transactions, distributed services, and APIs. Design scalable data models and architectures, contribute across the React and TypeScript stack, make key technical decisions, mentor engineers, and collaborate with product leadership. The role also involves developing AI-powered logistics tools and maintaining reliable, secure infrastructure on Kubernetes and GCP.

Own the firm's client experience function, including escalation management, NPS, detractor recovery, closing surveys, and client feedback programs. Establish service standards, workflows, tiering, routing, and accountability across the case lifecycle. Partner with attorneys, compliance, technology, analytics, and training teams to improve client outcomes. Monitor escalation volume, SLA adherence, resolution rates, and client experience health while building scalable infrastructure and playbooks.

Lead and scale Slate's digital product design across web, mobile, in-vehicle HMI, and marketplace experiences. Define design vision, build design systems and tooling, run UX research and optimization (A/B and multivariate testing), partner with product and engineering, hire and mentor design teams, and represent design at executive levels to ensure cohesive, accessible, and measurable customer experiences.

Leads global marketing execution across regions, driving demand generation, pipeline contribution, go-to-market programs, partner marketing, and brand consistency. Manages and mentors regional marketing directors, coordinates campaigns with sales and alliance teams, oversees AWS, Salesforce, Anthropic, and other partner programs, and reports execution performance to executive leadership. The role emphasizes hands-on operational discipline, campaign delivery, event support, budget tracking, regional alignment, and measurable marketing results.

Own the vision, roadmap, and performance of Felix’s Payouts Platform, a shared service supporting bank transfers, instant payments, wallets, cards, cash networks, and crypto rails. Drive market and partner expansion, platform integrations, routing and validation strategy, reliability, cost reduction, automation, compliance, liquidity coordination, and service commitments. Collaborate with engineering, operations, compliance, treasury, product, and business development teams to improve payout success, speed, and scalability.

Designs, secures, operates, and scales AWS infrastructure and container platforms. Administers Linux, Windows Server, Nutanix, Rancher, ECS Anywhere, SMTP relays, and SSL/TLS certificates. Builds infrastructure as code and automation using CloudFormation, Python, PowerShell, Bash, and AWS Systems Manager. Maintains monitoring, alerting, reliability, and compliance support for HITRUST and SOC 2. Participates in on-call support and works independently across cloud engineering, systems administration, and business priorities.

Leads data engineering teams and provides technical direction for software architecture, development, DevOps, engineering standards, platform strategy, and production support. Partners with product managers and cross-functional stakeholders on roadmaps and solutions, manages vendors, coaches engineers, recruits talent, and oversees team performance, budgets, objectives, and continuous improvement.