Top Remote Senior Level Jobs in Ann Arbor, MI

Leads a team of mid-market account managers while overseeing client relationships, account growth, renewals, upselling, cross-selling, customer satisfaction, forecasting, and performance against sales quotas and KPIs. Builds senior-level client relationships, resolves escalations, monitors account health, develops strategic account plans, and collaborates with Commercial Operations, Customer Success, Product, and Marketing. The role requires MSP experience, leadership capabilities, CRM proficiency, and up to 25% domestic travel.

Build and own a geo-distributed inference stack for decentralized reinforcement learning and future model serving. Responsibilities include pipeline-parallel execution, node placement and routing, network transport, serving-engine internals, algorithm development, and failure handling across consumer hardware and unreliable public-internet connections. The role requires hands-on experience shipping large-scale inference systems, research capability in distributed inference or related fields, and expertise in low-bandwidth, high-latency networking.

Leads enterprise-wide marketing strategy aligned with growth, brand, and revenue objectives. Oversees integrated marketing, demand generation, digital, content, communications, analytics, budgeting, governance, and risk management. Advises executives, manages agencies and strategic partners, establishes KPIs and roadmaps, and leads marketing talent through recruiting, coaching, performance management, and development.

Own design strategy for Epoch AI’s website and data products. Lead end-to-end design projects, create responsive interfaces, graphs, prototypes, and specifications, conduct user research, maintain design systems, establish quality standards, and mentor designers. The role focuses on translating complex AI research and statistical insights into intuitive experiences for researchers, policymakers, and other audiences.

Serve as a strategic advisor to hospitality and travel clients, demonstrating OnyxInsights, interpreting analytics, developing ROI-based business cases, and translating data into actionable recommendations. Drive customer acquisition, platform expansion, adoption, retention, renewals, and revenue growth while engaging executives and influencing product strategy through customer feedback and market insights.

Lead and scale high-performing paid acquisition campaigns across various channels. Optimize creative processes, analyze performance metrics, and manage partnerships to drive user growth and improve conversion rates.

Manage enterprise customer relationships throughout implementation and adoption of Cognigy’s AI and conversational AI solutions. Identify customer needs, coordinate technical solutions, communicate strategic business value to executives, track success metrics, reduce churn, conduct executive business reviews, develop advocates, and support expansion opportunities in partnership with sales and technical teams.

Leads Cyber Risk underwriting and territory growth across the East Coast. Responsibilities include producing profitable new business, managing and developing underwriters, evaluating complex cyber accounts, executing underwriting strategies, cultivating broker partnerships, monitoring portfolio performance, ensuring guideline and regulatory compliance, analyzing market trends and emerging exposures, representing the division externally, and managing territory financial results. The role is remote on the East Coast with travel up to 50%.

Manage enterprise customer success from post-onboarding through training, upsells, and renewals. Build stakeholder relationships, establish KPIs, analyze account data, identify churn and expansion opportunities, present performance insights, and develop strategic action plans. Collaborate with sales, product, data science, and other teams to improve customer outcomes, support implementations, and drive retention and revenue growth.

Design, implement, and maintain scalable, high-performance backend services for Home Assistant Cloud. Work on authentication, subscriptions, and payment services, participate in code reviews, collaborate cross-functionally, apply security and data-protection best practices, and operate production systems including troubleshooting and improving reliability and performance.