Top Customer Success & Experience Jobs in Raleigh-Durham, NC

The Customer Success Manager will support customers by resolving issues, onboarding them to Canonical products, and collaborating with teams to enhance user experience.

Support sales and marketing initiatives through data analysis and research, conduct outreach, and manage sales enablement tools.

Serve as primary contact for assigned brokers and clients, coordinate internal teams to fulfill client requests, manage renewals and reporting, lead virtual and in-person meetings, and deliver excellent client service and cost-analysis.

We are seeking a Customer Success Engineer to manage post-sales relations, ensuring customers maximize Akeyless platform use through technical guidance and support.

Rotational internship across Customer Support, Product Management, and Customer Success. Provide technical support, manage incidents, improve incident intake and workflows, test support processes, use AI tools and automation, support account management tasks, gather end-user requirements for data pipelines and reporting, analyze source data for quality issues, and create technical documentation.

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Support Emiri client deployments by identifying issues, coaching teams, managing communication, and driving continuous improvement in operations and user experience.

Lead pre-sales technical engagements for Conversational and Generative AI solutions, collaborate across teams, and design value-driven demos for enterprise customers.

The Technical Account Manager acts as a technical advisor for key customers in paper and pulp, ensuring effective product implementation and optimization.

The Integrative Group Facilitator leads virtual group therapy sessions, implementing creative and contemplative techniques to support clients with mental health challenges. They work flexibly and collaboratively with clients of all ages, focusing on integrating various therapeutic modalities to enhance healing.