Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

The Billing Specialist prepares, edits, and distributes client invoices and prebills; manages billing adjustments, alternate rates, exemptions, approvals, and client billing information. The role processes electronic invoices, resolves billing issues, provides billing reports and statistics, responds to attorney and client inquiries, and tracks work in progress while ensuring monthly billing deadlines are met.

Leads field technicians and owns daily operational performance, customer experience, revenue, gross profit, service quality, and team development. Responsibilities include coaching technicians, conducting ride-alongs, completing performance reviews, facilitating team meetings, improving field processes, coordinating with dispatch, resolving escalations, and ensuring adherence to company service standards. Success is measured through operational KPIs, customer reviews, membership and replacement sales, truck goals, and right-the-first-time completion.

Conduct live brainstorming sessions with high school students, guide narrative and supplemental essay development, provide asynchronous drafting and editorial feedback, and manage student production schedules. Collaborate with educators, track work hours, communicate with team members, and support students in developing authentic, compelling college application essays.

Lead and develop Klipboard’s Business Development team in Cary, owning outbound activity, qualified pipeline generation, performance, hiring, coaching, retention, and forecasting. Establish operating rhythms, review calls, manage performance, maintain CRM and pipeline discipline, collaborate with Sales and Marketing, ensure compliant prospecting, and build a high-performing team culture.

Manages service delivery operations, P&L, infrastructure service expansion, transformation initiatives, ITIL implementation, automation, resource utilization, billing, audits, SLA performance, and customer and employee satisfaction. Oversees talent development, retention, training, technology implementations, virtualization opportunities, cost savings, outage reduction, and operational efficiency improvements while coordinating with transformation, consulting, technology, and service-owner teams.

Oversee daily Client Services operations, including workflow, staffing coverage, service levels, productivity, quality, escalations, and performance reporting. Provide guidance and mentoring to associates, coordinate issue resolution, support leadership action plans, and drive process improvements. Assist with implementing new technologies and workflows, preparing dashboards, and advancing departmental initiatives while maintaining a customer-focused environment.

Directs accounting, financial reporting, payroll, benefits administration, compliance, budgeting, credit management, and operational financial analysis for a beverage distribution company. Oversees inventory and cost accounting, excise and other tax compliance, audits, internal controls, financial systems, and KPI reporting. Leads accounting, payroll, and administrative staff while advising senior leadership and partnering with sales, warehouse, fleet, and operations teams on profitability, cash flow, and cost management.

Develops and improves technical programs, procedures, standards, equipment-management and calibration systems for regulated manufacturing and industrial projects. Provides technical guidance on process piping, inspections, testing, documentation, compliance, investigations, training, and engineering support. Reviews deliverables, coordinates equipment maintenance and calibration, supports audits and field activities, and drives quality and operational improvements. The role works across office, laboratory, manufacturing, construction, and client environments with travel up to 25%.

Conduct full-cycle recruiting for technical field roles, including sourcing, interviewing, candidate pipeline management, hiring-manager advising, and offer support. Build talent pipelines through direct sourcing, referrals, networking, social media, and industry events. Improve recruiting processes, track hiring metrics, support employer branding and employee communications, and partner with HR and business leaders. The role requires specialized recruiting experience in construction and building technologies, including technicians, engineers, estimators, coordinators, and project managers.

Provides administrative and operational support to a regional vice president and assigned retail region. Responsibilities include booking travel, maintaining calendars, processing personnel updates, monitoring compliance systems, auditing store supplies and workforce data, compiling reports, and coordinating regional timelines. The role requires strong organization, communication, customer service, Microsoft Office skills, and familiarity with administrative, retail sales, or inventory work.