Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Investigate and resolve complex Tier 3 customer and production issues across Windows endpoints, cloud services, APIs, networking, and application data. Reproduce issues, analyze logs and source code, identify root causes, validate fixes, and coordinate with Engineering, QA, Product, Support, and Customer Success. Build troubleshooting automation, improve monitoring and observability, and document technical findings and known issues.

Develop and refine an AI for Marketing Content course module with a learning experience designer. Create lesson concepts, exercises, Playbook activities, scenarios, and engaging instructional videos covering AI-assisted writing, visual design, video production, content systems, governance, and brand safety. Review course materials, record videos, and provide industry-aligned guidance that helps marketing professionals adopt AI as a repeatable production system.

Own and operate Arctic Wolf’s global privacy program across multiple jurisdictions. Develop privacy policies, data maps, assessments, and compliance processes; advise Product and Engineering on privacy by design; support incident response, data subject requests, commercial agreements, and regulatory inquiries. Manage outside counsel and privacy vendors while providing practical guidance, training, and scalable playbooks.

Refine, stabilize, and enhance a Google Docs add-on including Apps Script refactoring, OAuth2 and REST API integration, retry and sync logic, UI improvements, end-to-end testing, and preparing the add-on for Google Workspace Marketplace publication and security review.

Provides non-phone customer and operational support through email, direct mail, faxes, and internal tickets. Resolves account issues, disputes, and chargebacks; posts payments accurately; conducts call quality assurance; follows regulated processes and compliance timelines; and identifies process improvements while managing multiple responsibilities independently.

Develops new B2B healthcare sales relationships across the Eastern U.S., engaging hospital and healthcare stakeholders. Builds account relationships, navigates hospital decision-making, presents clinical and scientific product benefits, achieves sales targets, uses CRM data, and generates leads through trade shows and conferences. Requires frequent domestic and occasional international travel, strong communication and organizational skills, healthcare market knowledge, technology aptitude, and valid driving credentials.

Develop and execute channel strategies for education reseller partners across an assigned territory. Build partner relationships, recruit and enable channel partners, create growth plans, meet sales targets, manage pipelines and forecasts, analyze partner performance, and collaborate with sales, marketing, product management, and support teams. Represent LG at education events and conferences while expanding market coverage and revenue.

Drive technical evaluation and value-based selling for enterprise Agentic Process Automation solutions. Engage executives and technical stakeholders, lead workshops and demonstrations, develop tailored integrations, and position solutions competitively. Build strategic customer and partner relationships, design scalable sales frameworks, and provide expertise on automation, AI, LLMs, RAG, OCR, RPA, APIs, cloud platforms, and enterprise applications. Travel up to 50% to support clients and business needs.

Onboard and engage suppliers in public procurement programs, guide them through participation, and help promote awarded contracts to government agencies. Lead supplier meetings, webinars, outreach, and virtual events; develop market, account, and marketing plans; maintain CRM follow-through; and coordinate with account management, compliance, enablement, and program success teams. Represent SOVRA at conferences and trade shows with travel of up to 25%.

Own services strategy and quota-bearing services sales for enterprise Financial Services accounts. Lead discovery, scoping, implementation roadmap design, effort and cost estimation, proposals, statements of work, deal negotiation, and deployment risk coordination. Partner with account teams, pre-sales, implementation partners, Global Services, and Customer Experience to support subscription sales, services adoption, successful implementations, and long-term customer value.