Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Serve as the primary customer contact through email, chat, and video calls, resolving product and technical questions. Troubleshoot workflows, escalate issues, report customer insights, improve support processes, create documentation, identify recurring trends, and support new feature rollouts. The role requires clear communication, problem-solving, initiative, and familiarity with support or CRM tools in a fast-growing B2B SaaS environment.

Design, develop, configure, integrate, and maintain ServiceNow platform solutions across ITSM/ITOM/ITAM. Build automations and integrations, support DevSecOps, follow ITIL processes, engage stakeholders, and ensure secure, mission-aligned system improvements.

Lead and grow the paid search and YouTube practice, developing strategy, mentoring teams, owning cross-channel integration, client relationships, and performance-driven campaign execution across search, shopping, and video.

Manage strategic customer accounts as a trusted advisor, supporting onboarding, contact migration, campaign and automation setup, troubleshooting, dashboard reviews, QBRs, and quarterly goal-setting. Develop digital marketing strategies to increase merchant revenue, provide best practices and product guidance, respond to client questions, support renewals, and relay customer feedback to Product and Engineering. The role requires strong communication, independent time management, ecommerce and marketing knowledge, and familiarity with customer success and SaaS tools.

Design, develop, test, and maintain scalable, high-performance software. Collaborate with product, design, and engineering teams, own features through deployment, mentor peers, perform code reviews, optimize performance, and integrate AI-assisted development workflows.

Strategic partner to the Co-CEOs driving alignment, execution, and communication across goop’s business, Gwyneth’s media/personal portfolio, and investments. Build AI-enabled Notion dashboards and automations, run executive meetings, prepare board decks and briefings, manage CRM and relationship health, lead cross-functional strategic projects, and support company-wide communications and offsite planning.

Part-time remote journalism internship producing and curating aviation news, writing and editing web content, auditing site performance, interviewing industry contacts, and completing a CPD Diploma with portfolio development. Training, mentorship, and access to tools provided.

Lead nationwide disaster recovery and survivor assistance programs (IA, DCMP, housing recovery). Manage staffing, budgets, schedules, compliance with FEMA and federal grant rules, stakeholder engagement, reporting, and program performance. Provide technical guidance, audit-ready documentation, and support business development and proposal efforts.

Own full sales cycle for institutional nursing partnerships across a designated Southeastern US and select international territory. Prospect, qualify, negotiate, and close deals with nursing schools, university systems, and staffing agencies. Build territory plans, manage pipeline in HubSpot, represent Archer at events, and collaborate cross-functionally to drive quota attainment and account growth.

Own customers’ business transformation roadmaps and measurable outcomes beyond software deployment. Partner with C-level and board stakeholders to build transformation business cases, prioritize processes, lead organizational change, measure ROI, prove results, and drive expansion from pilots to enterprise rollouts. The role requires FMCG or retail expertise, Big Four or top-tier consulting experience, executive credibility, change leadership, and strong outcome measurement skills.